What are the responsibilities and job description for the Patient Navigator LPN/RN position at Bethany Children's Health Center?
Company Description Bethany Children's Health Center, formerly The Children’s Center Rehabilitation Hospital, is a leading provider of pediatric rehabilitation and 24-hour complex care for children from birth through age 21. Located along historic Route 66, it is the only inpatient pediatric rehabilitation facility in Oklahoma, offering both inpatient and outpatient services. A CARF-accredited multidisciplinary team collaborates closely with patients and families to maximize physical and cognitive potential and support a safe transition from hospital to home. The organization is dedicated to supporting employees with resources that promote physical, emotional, spiritual, financial, and mental well-being, along with competitive compensation, benefits, and state-of-the-art equipment. Team members have access to professional development through in-service training, leadership opportunities, tuition reimbursement, and scholarships.
Role Description The Patient Navigator LPN/RN is a full-time, on-site role located in Bethany, OK, focused on guiding pediatric patients and their families throughout the continuum of care. This role coordinates patient appointments, services, and referrals, acting as a primary point of contact to ensure timely access to rehabilitation and complex care resources. The Patient Navigator LPN/RN provides clinical guidance within the scope of licensure, educates families on treatment plans and home care needs, and supports them in understanding medical instructions and available community resources. Daily responsibilities include collaborating with physicians and the multidisciplinary team, monitoring patient progress, maintaining accurate documentation, and advocating for patient and family needs. The role also involves participation in quality improvement initiatives, adherence to safety and regulatory standards, and contribution to a supportive, family-centered care environment.
Qualifications
- Active LPN or RN license in the state of Oklahoma, with eligibility to practice and maintain licensure in good standing.
- Clinical experience in pediatric care, rehabilitation, or complex care settings, with strong knowledge of nursing best practices.
- Demonstrated ability to coordinate care, navigate healthcare systems, and manage referrals and follow-up services for patients and families.
- Strong communication and interpersonal skills to educate, support, and advocate for children and families of diverse backgrounds.
- Proficiency in clinical documentation, basic computer skills, and use of electronic health records.
- Ability to collaborate effectively within a multidisciplinary team and contribute to a positive, inclusive work environment.
- Reliable organizational and time-management skills, with attention to detail and the ability to prioritize multiple tasks.
- CPR/BLS certification required; additional pediatric or rehabilitation certifications are preferred.
- Experience in family-centered care, case management, or patient navigation is beneficial.
- Commitment to professional growth, continuous learning, and alignment with Bethany Children’s mission and values.