What are the responsibilities and job description for the Office Assistant (Bilingual, Bachelor's or Associate Degree in Human Services) Irvine, CA position at Beta-Care Support Solutions?
Job Summary
Beta-Care Support Solutions LLC is a Regional Center service provider dedicated to supporting adults with intellectual and developmental disabilities throughout Orange County. We are committed to delivering high-quality, person-centered services that promote independence, dignity, and meaningful community participation. Our team values compassion, professionalism, accountability, and collaboration, creating a positive workplace where employees can grow while making a meaningful difference in the lives of those we serve.
Why Join Our Team?
- Professional and supportive work environment
- Opportunity to make a meaningful impact in the community
- Collaborative leadership team
- Competitive compensation based on experience
- Opportunities for professional growth and advancement
- Flexible and business-casual office environment
Position Summary
We are seeking an organized, dependable, and motivated Office Manager to oversee the day-to-day administrative operations of our office while providing leadership and support to our direct support staff. This position plays a key role in ensuring efficient office operations, maintaining excellent customer service, supporting service delivery, and promoting a positive experience for both clients and employees.
The ideal candidate is a strong communicator who enjoys working with people, is highly organized, and can effectively balance administrative responsibilities with staff supervision and quality assurance.
Key Responsibilities
- Manage daily office operations and administrative functions.
- Welcome clients, visitors, and callers with professionalism and excellent customer service.
- Supervise office personnel and direct support staff, providing guidance, coaching, and ongoing support.
- Monitor staff performance, attendance, and compliance with company policies.
- Coordinate staff schedules and assist with shift coverage when needed.
- Conduct intake assessments and assist with onboarding new clients.
- Follow up regularly with clients and families to monitor satisfaction, address concerns, and ensure quality service delivery.
- Maintain accurate client and employee records using electronic systems.
- Prepare reports, correspondence, and other business documents using Microsoft Office and Google Workspace.
- Coordinate meetings, appointments, and calendars.
- Assist with hiring, onboarding, and orientation of new employees.
- Support management with quality assurance activities and continuous improvement initiatives.
- Maintain confidentiality and ensure compliance with applicable Regional Center and company requirements.
- Perform other administrative and operational duties as assigned.
Qualifications
- Bachelor's Degree in Human Services, Social Work, Psychology, or a related field required; or an Associate Degree in Human Services or a related field with a minimum of two years of relevant supervisory or administrative experience.
- Previous office management or administrative leadership experience preferred.
- Experience supervising staff is highly desirable.
- Experience working with individuals with developmental disabilities or within California Regional Center services is preferred.
- Board Certified Behavior Analyst (BCBA) certification is an added advantage but is not required.
- Proficiency in Microsoft Word, Excel, Outlook, and Google Workspace.
- Excellent organizational, multitasking, and time-management skills.
- Strong verbal and written communication skills.
- Ability to work independently while collaborating effectively with a multidisciplinary team.
- Professional judgment, attention to detail, and excellent problem-solving skills.
We are seeking an organized, dependable, and motivated Office Manager to oversee the day-to-day administrative operations of our office while providing leadership and support to our direct support staff. This position plays a key role in ensuring efficient office operations, maintaining excellent customer service, supporting service delivery, and promoting a positive experience for both clients and employees.
The ideal candidate is a strong communicator who enjoys working with people, is highly organized, and can effectively balance administrative responsibilities with staff supervision and quality assurance.
Key Responsibilities
- Manage daily office operations and administrative functions.
- Welcome clients, visitors, and callers with professionalism and excellent customer service.
- Supervise office personnel and direct support staff, providing guidance, coaching, and ongoing support.
- Monitor staff performance, attendance, and compliance with company policies.
- Coordinate staff schedules and assist with shift coverage when needed.
- Conduct intake assessments and assist with onboarding new clients.
- Follow up regularly with clients and families to monitor satisfaction, address concerns, and ensure quality service delivery.
- Maintain accurate client and employee records using electronic systems.
- Prepare reports, correspondence, and other business documents using Microsoft Office and Google Workspace.
- Coordinate meetings, appointments, and calendars.
- Assist with hiring, onboarding, and orientation of new employees.
- Support management with quality assurance activities and continuous improvement initiatives.
- Maintain confidentiality and ensure compliance with applicable Regional Center and company requirements.
- Perform other administrative and operational duties as assigned.
Requirements
- Valid California driver's license with a clean driving record.
- Reliable personal vehicle with current automobile insurance.
- Successful DOJ Live Scan background clearance.
- Negative TB test.
- CPR/First Aid certification (or willingness to obtain upon hire).
- Ability to travel locally to client homes and community locations as needed.
What We're Looking For
We are looking for someone who is compassionate, dependable, and committed to providing outstanding service to our clients while supporting and motivating our team. The successful candidate will be an effective leader who can build positive relationships with staff and families, solve problems proactively, and contribute to the continued growth and success of Beta-Care Support Solutions LLC.
If you are passionate about leadership, customer service, and making a positive difference in the lives of individuals with developmental disabilities, we encourage you to apply.
Pay: $27.00 per hour
Benefits:
- Paid time off
Education:
- Associate (Required)
Language:
- Spanish (Required)
Location:
- Irvine, CA 92618 (Required)
Security clearance:
- Confidential (Required)
Ability to Commute:
- Irvine, CA 92618 (Required)
Work Location: In person
Salary : $27