What are the responsibilities and job description for the CDPAP Support Asst. Bilingual Russian/English position at Bestcare, Inc?
Bestcare Inc. is an established Home Health Care Agency and DOH Approved CDPAP Sub-Contractor/Facilitator to the appointed single statewide CDPAP FI, Public Partnerships LLC (PPL). We are seeking a Bilingual CDPAP Administrative Support Assistant who will be responsible for assisting CDPAP Consumers and their Personal Assistants with program enrollment and their ongoing support needs over the phone and online.
Responsibilities:
- Educate and assist CDPAP Consumers and their Personal Assistants with the enrollment process.
- Troubleshoot and follow up on enrollment/application processing issues
- Provide education on CDPAP eligibility for prospective Consumers and Personal Assistants.
- Provide ongoing administrative support to CDPAP Consumers and their Personal Assistants
Qualifications:
- Previous experience providing administrative support to CDPAP Consumers and their Personal Assistants
- Excellent verbal and written communication skills
- Ability to multitask while maintaining attention to detail
- Fluent English/Russian/Ukrainian
- Proficient in the use of computerized systems.
- Proficient in Microsoft Office