What are the responsibilities and job description for the Room Inspector position at Best Western?
What you get to do in this role:
- Ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Inspects all rooms and ensures deficiencies are reported and corrected.
- Supervises and inspects the work of the room attendants, ensuring the cleanliness, functionality, and attractive appearance of guest rooms and public spaces. Updates the front desk when rooms are clean, vacant, and ready for occupancy.
- Creates a service environment focused on the guest, with a passion for high standards in all work performed. Responds promptly to customer needs.
- Ensures housekeepers have the proper and necessary equipment and supplies.
- Identifies and resolves problems in a timely manner and develops alternative solutions. Reports needed repairs to maintenance.
- Instructs and trains new room attendants and evaluates their performance.
- Performs room attendant duties, when required.
- Performs other duties as assigned.
What candidate traits are needed to be successful in this role?
- High school diploma or equivalent.
- Two years prior hotel housekeeping experience. Supervisory experience desired.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.
Equal Employment Opportunity
Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.