What are the responsibilities and job description for the Hotel Housekeeping Manager position at Best Western Wooster Hotel and Conference Center?
Job Summary
We are seeking an energetic and detail-oriented Hotel Housekeeping Manager to lead our housekeeping team in delivering exceptional cleanliness and guest satisfaction. In this vital role, you will oversee daily operations, ensure the highest standards of hygiene and safety, and foster a positive environment that motivates staff to excel. Your leadership will directly impact the guest experience by maintaining spotless, well-organized, and welcoming hotel environments. This position offers an exciting opportunity to influence the quality of our hospitality services through proactive management and a passion for cleanliness.
Responsibilities
- Supervise and coordinate all housekeeping activities to ensure consistent delivery of high-quality cleaning standards across guest rooms, public areas, and back-of-house spaces.
- Develop and implement cleaning schedules, protocols, and checklists to maintain efficiency and compliance with health regulations.
- Train, mentor, and evaluate housekeeping staff to promote teamwork, accountability, and professional growth.
- Monitor inventory levels of cleaning supplies and equipment
- Conduct regular inspections of rooms and facilities to verify cleanliness, safety, and adherence to brand standards.
- Address guest requests or complaints promptly with a positive attitude, ensuring their satisfaction is prioritized at all times.
- Collaborate with other departments such as maintenance and front desk to coordinate efforts for seamless service delivery.
Skills
- Proven experience in hotel housekeeping management or janitorial supervision within a hospitality environment.
- Strong knowledge of cleaning techniques, floor care procedures, industrial cleaning methods, and custodial best practices.
- Excellent leadership skills with the ability to motivate teams and foster a collaborative work environment.
- Exceptional organizational skills with keen attention to detail for inspections and quality control.
- Ability to handle multiple tasks efficiently while maintaining high standards of cleanliness and safety.
- Good communication skills for effective staff training, guest interactions, and interdepartmental coordination.
- Familiarity with hospitality industry standards, health regulations, and equipment maintenance requirements. Join us in creating memorable guest experiences by leading a dedicated housekeeping team that values cleanliness, professionalism, and hospitality excellence!
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $17