What are the responsibilities and job description for the Housekeeping Inspector position at Best Western Royal Plaza Hotel & Trade Center?
Job Summary: Ensures the cleanliness and attractive appearance in the guest accommodations and
public spaces in accordance with hotel standards. Inspects all rooms and ensures deficiencies are
reported and corrected.
Job Duties:
- Supervises and inspects the work of the room attendants, ensuring the cleanliness,
functionality, and attractive appearance of guest rooms and public spaces. Updates the front
desk when rooms are clean, vacant, and ready for occupancy.
- Creates a service environment focused on the guest, with a passion for high standards in all
work performed. Responds promptly to customer needs.
- Ensures housekeepers have the proper and necessary equipment and supplies.
- Identifies and resolves problems in a timely manner, and develops alternative solutions.
Reports needed repairs to maintenance.
- Instructs and trains new room attendants and evaluates their performance.
- Performs room attendant duties, when required.
- Performs other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Two years prior hotel housekeeping experience. Supervisory experience desired.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.
Benefits:
We offer our eligible Associates a number of benefits to enhance their health and well-being.
- Group insurance, including dental and vision
- Paid time off including vacation days, sick days and holidays
- Referral Bonus
- Hotel Discounts for You, Your Friends and Your Family
