Public Area and Maintenance Attendant

Position Summary

The Public Area and Maintenance Attendant is responsible for maintaining the cleanliness, appearance, safety, and functionality of hotel public areas, guest rooms, and hotel facilities. This position combines custodial duties, preventative maintenance, and basic repair work and plays an important role in creating a positive guest experience.

Essential Duties and Responsibilities

Public Area Responsibilities

• Clean and maintain hotel lobbies, hallways, stairwells, public restrooms, meeting rooms, and other public spaces.

• Vacuum, sweep, mop, dust, and perform general cleaning duties.

• Remove trash and maintain exterior trash receptacles.

• Clean entrances, sidewalks, and exterior guest areas.

• Assist housekeeping with deep cleaning projects and guest room cleaning as needed.

• Maintain cleanliness and organization of storage and work areas.

Maintenance Responsibilities

• Perform routine preventative maintenance throughout the hotel.

• Respond to maintenance requests from guests and hotel staff.

• Perform basic repairs and maintenance tasks as assigned.

• Replace light bulbs, batteries, filters, and other routine building components.

• Assist with painting, furniture repairs, room inspections, and property improvement projects.

• Monitor hotel equipment and report major repair needs to management.

• Maintain tools, equipment, and maintenance supplies.

• Assist with seasonal property maintenance, including snow removal and exterior upkeep.

General Responsibilities

• Follow all safety procedures and company policies.

• Properly use cleaning chemicals, maintenance equipment, and tools.

• Maintain a professional appearance and provide courteous guest service.

• Assist other departments as operational needs require.

• Perform other duties as assigned.

Qualifications

• Previous custodial, hotel, janitorial, maintenance, or related experience preferred.

• Mechanical aptitude and willingness to learn basic maintenance tasks.

• Ability to safely operate cleaning equipment and basic hand tools.

• Ability to work independently and prioritize tasks.

• Strong attention to detail and commitment to cleanliness.

• Dependable attendance and punctuality.

• Ability to work cooperatively with coworkers and management.

Physical Requirements

• Ability to stand, walk, bend, stoop, kneel, climb ladders, and perform physical labor throughout the shift.

• Ability to lift, carry, push, and pull up to 50 pounds.

• Ability to work indoors and outdoors in varying weather conditions.

• Ability to perform repetitive cleaning and maintenance tasks.

Performance Expectations

• Maintain hotel public areas in a clean, safe, and attractive condition.

• Complete assigned cleaning and maintenance tasks in a timely manner.

• Respond promptly to guest and staff requests.

• Demonstrate professionalism, reliability, and teamwork.

• Follow safety procedures and maintain a safe work environment.

Work Schedule

• Weekend and holiday availability is required.

• Schedule may vary based on operational needs and occupancy levels.

• Must be available to assist with emergency maintenance situations and weather-related property needs as required.