What are the responsibilities and job description for the Hotel Night Auditor (Fri & Sat) position at BEST WESTERN PREMIER Bridgewood Resort Hotel?
We are seeking a highly motivated and professional individual to join our team as Night Auditor at the Best Western Premier Bridgewood Resort Hotel in Neenah, WI.
The Hours would be:
Fridays & Saturdays
11:00 PM - 7:00 AM
As hotel Night Auditor, you will be the first point of contact for guests from answering phone calls, checking-in and checking-out guests, balance daily transactions for hotel and food and beverage revenues, and handle guest issues and transmit reports.
About Us:
The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities, recognized for its excellent service, quality dining, and commitment to community. We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests.
Team Member Perks / Benefits:
- Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated team member swim times.
- Daily Use of Hotel Fitness Center: Complimentary access to the hotel's newly updated Fitness Center.
- Discounted Hotel Stays: Enjoy special rates at Best Western hotels worldwide, including a Friends & Family Rate at many locations
- Discounted Meals at Batley’s Grill & Bar: Enjoy discounted food items for you and up to 3 guests.
- Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
- Aflac Supplemental Insurance: Available for both full-time and part-time team members.
- Paid Time Off: Earned after one year of employment for those averaging at least 20 hours or more a week.
- 401K Retirement Account: Start saving with your very first paycheck. Potential to qualify for Company Match after 1-year.
Essential Responsibilities:
This list of duties is not all-inclusive but rather a general guideline. Other duties may be assigned.
- Performs all audit procedures as set forth by the Hotel and company, on a nightly basis
- Performs all required audit reports
- Verifies the status of all wake-up call requests and ensures they are properly handled
- Balances all cash receipts and work performed during the audit shift and makes deposits of cash
- Prepares the front office for the morning shift and resets day's business
- Acts as a Guest Services Agent during the night time hours
- Acts as the Manager on Duty during night time hours
- Attends and actively participates in all front office meetings
- All other duties as assigned by a manager or supervisor
Job Requirements
- High School diploma or equivalent, college degree strongly preferred
- Minimum of 2 years of previous hotel night audit experience preferred
- Understand and use math concepts in order to design a financial or economic system
- Work math problems quickly and accurately
- Understand and use computers and related equipment
- Speak and write clearly to report financial information.
- Excellent communication skills (verbal and written)
- Ability to work a flexible schedule including nights, weekends, and holidays
- Ability to assist in all Front Office and Reservation operations, maintain organization, and manage guest concerns
We look forward to hearing from you!
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
Experience:
- Hotel Front Desk: 1 year (Required)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $16 - $19