What are the responsibilities and job description for the Front Desk Agent position at Best Western Plus Yuma Foothills Inn & Suites?
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Assist with other administrative tasks as needed
Skills:
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- Proficient in using phone systems and computer software
- Ability to remain calm and professional in high-pressure situations
- Knowledge of hotel operations and guest relations is a plus
If you are a friendly, organized, and customer-oriented individual, we would love to have you join our team as a Front Desk Agent. As part of our team, you will have the opportunity to interact with guests from all walks of life, ensuring their stay is comfortable and memorable.
We offer competitive pay, flexible scheduling, and opportunities for career growth within the hospitality industry. If you are looking for a rewarding position where you can make a difference in guests' experiences, apply now!
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the hotel.
Job Type: Part-time
Pay: $15.25 - $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Hotel experience: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Yuma, AZ 85367 (Preferred)
Work Location: In person
Salary : $15 - $18