What are the responsibilities and job description for the General Manager position at Best Western Plus - Jackson, TN?
Lead with Purpose. Operate with Excellence. Stay with Us.
Athena Hospitality Group is looking for a dynamic General Manager ready to elevate operations, inspire teams, and deliver exceptional guest experiences at their Best Western Executive Residency in Jackson, TN. If you're a forward-thinking leader who thrives on building systems that work—and teams that thrive—we want to meet you.
The Opportunity
As General Manager of our hotel, you'll own the operational heartbeat of our property. From maximizing efficiency and optimizing our team to ensuring every system runs seamlessly, you'll make a tangible impact every single day. This isn't about managing; it's about leading with clarity, building a culture of accountability, and creating an operation guests and team members want to recommend.
You'll focus on:
- Building and refining operational systems that set the standard
- Leading and developing a team that's engaged, capable, and proud of their work
- Driving consistency across housekeeping, front desk, maintenance, and guest services
- Identifying opportunities to streamline processes and reduce costs without compromising quality
- Ensuring our property meets and exceeds Best Western standards and local regulations
- Building guest loyalty through operational excellence and attention to detail
Who We're Looking For
You have a proven track record as a General Manager or assistant GM at a full-service or extended-stay hotel property. You're detail-oriented, data-driven, and energized by the challenge of optimizing operations. You excel at:
- Strategic thinking paired with hands-on operational management
- Building high-performing teams and developing talent
- Problem-solving and driving continuous improvement
- Communication—both internally with your team and externally with guests and vendors
- Leading with integrity and accountability
- Thriving in a fast-paced, results-oriented environment
A hospitality background is essential; specific experience in extended-stay or all-suite properties is a plus.
What We Offer
- Competitive compensation package
- The chance to lead a well-positioned property in the growing Jackson, TN market
- Support from an established hospitality group committed to your success
- A team-first culture that values your input and development
- The opportunity to build something exceptional
Ready to Make Your Mark?
If you're a GM who gets energized by building flawless operations and leading teams to excellence, we'd love to hear from you. Apply now or reach out with questions—let's talk about taking this property to the next level.
Best Western Executive Residency
Jackson, Tennessee
Equal Opportunity Employer