Sales Manager

About Best Western Plus Hood River Inn:

Nestled in the heart of the Columbia River Gorge, the Best Western Plus Hood River Inn offers a perfect blend of small-town charm and modern amenities, making it an ideal destination for both work and leisure. Just a short drive from Portland, OR, our recently renovated meeting spaces and exceptional facilities distinguish us as the premier meeting venue in Hood River.

Position Summary:

The Sales Manager is a high-energy, self-motivated professional responsible for driving group and event business while ensuring seamless execution across all phases of the event lifecycle—from initial prospecting and sales through planning, execution, and post-event follow-up. This role requires a strong commitment to exceptional service, close collaboration with internal teams, and the ability to create seamless guest hotel stays and event experiences.

This position focuses on generating and maximizing revenue through proactive sales efforts, strategic account management, and upselling of hotel services, while delivering exceptional guest experiences. As Sales Manager, you’ll ensure smooth transitions between sales and operations while maintaining strong client relationships that support repeat business and long-term growth.

Responsibilities Include:

• Prospects for new business using a wide variety of methods including phone calls, outside sales calls, trade shows, community functions, internet prospecting, supplier partnerships, etc.
• Drive group business through proactive prospecting, networking, site tours, and direct sales efforts.
• Develop proposals and negotiate contracts to maximize room, catering, and overall event revenue.
• Works closely with the Rooms Division team to coordinate guest room blocks.
• Identify and resolve operational challenges, providing solutions that enhance the guest experience.
• Monitor group performance, forecast revenue, and manage budgets to meet or exceed sales goals.
• Maintain accurate records and follow-up activities within CRM and sales/catering systems.
• Participate in sales activities including property tours and community events.

Why Best Western Plus Hood River Inn?

• Prime Location: Promote and leverage our prime asset—a stunning location on the banks of the Columbia River.
• Top-Tier Facilities: Our recently renovated meeting spaces and superior amenities make us the top choice in the Gorge.
• Vibrant Community: Immerse yourself in the charm of a small town, offering plenty of activities.
• Our Team: Join our passionate and dedicated team with unparalleled experience and an unmatched commitment to excellence.

Qualifications & Skills:

• 2 years of experience in hotel sales & event management
• Experience selling or servicing group business.
• Proven ability to meet or exceed sales and revenue goals.
• Excellent communication, negotiation, and customer service skills.
• Strong organizational skills with high attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced, client-focused environment.
• Proficiency in sales and catering, property management, and CRM software systems preferred.
• Self-motivated with strong problem-solving and time management skills.

Benefits Package Includes:

• Paid Time Off: includes Vacation, Sick and Holidays
• Great Medical, Dental and Vision Benefits. Generous company contributions included in benefits package
• Options to enroll in FSA or HSA (employee contributions voluntary, based on health plan elected)
• Option to enroll into company 401k program after 1 year, employer matching contribution on the first 4% of employee deferral election (subject to plan eligibility requirements, details provided separately)
• Company paid Term Life & AD&D Insurance and Employee Assistance Program (EAP)
• Hybrid work flexibility may be available for the right candidate based on experience, business needs and city of residence.
• Generous Employee Discounts, including: access to Best Western Employee Rates and Friends and Family Rates, meal discounts at Riverside (onsite restaurant) and employee gas discounts

If you're passionate about sales, love creating memorable events, and want to work in one of the most beautiful regions in Oregon, we'd love to hear from you!

How to Apply:

• Please apply online and upload your resume and references at https://hoodriverinn.com/ . Under Info, click on Job Opportunities to navigate to our jobs portal.