What are the responsibilities and job description for the Front Desk Agent Part Time position at Best Western Plus Fenton?
Job Overview
Be the Face of Our Hotel! Part Time Front Desk Agent Wanted - Needs to be Flexible for Days, Evenings and Night Audit Shifts. Weekend availability required.
Do you love meeting new people, creating great first impressions, and being the reason someone’s stay goes from good to great? If so, we’d love to meet you!
We’re looking for a friendly, reliable, and upbeat Front Desk Agent to join our hotel team. This role is all about hospitality, multitasking, and making guests feel welcomed, valued, and taken care of from the moment they walk through the door.
What You’ll Be Doing:
- Welcome guests with a smile and a positive attitude — you’re their first impression!
- Handle check-ins and check-outs smoothly and confidently.
- Share information about hotel amenities, services, and local hot spots.
- Assist guests with questions, requests, or concerns in a calm and professional manner.
- Manage reservations, room assignments, and guest accounts accurately.
- Process payments and maintain clear, organized records.
- Assist with night audit duties when scheduled.
- Answer phones and direct calls with excellent customer service.
- Work closely with housekeeping and maintenance to ensure rooms are guest-ready.
- Follow hotel policies while delivering top-notch hospitality every shift.
What We’re Looking For:
- Previous front desk or customer service experience (hotel experience is a plus!).
- Strong communication skills and polished phone etiquette.
- Bilingual skills are highly preferred and a big bonus!
- Comfortable using computers and hotel systems (we’ll train the right person).
- Detail-oriented, organized, and able to juggle multiple tasks.
- Flexible availability, including nights, weekends, and holidays.
- A genuine passion for hospitality and helping people.
Why You’ll Love Working Here:
- Be part of a supportive, team-oriented environment.
- No two days are the same — every shift brings new guests and experiences.
- Your role truly matters — you help create memorable stays.
- Opportunities to grow within the hospitality industry.
If you’re warm, dependable, and ready to bring positive energy to every guest interaction, we want you at our front desk. Apply today and help us make every stay feel like home!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
Ability to Commute:
- Fenton, MO 63026 (Required)
Ability to Relocate:
- Fenton, MO 63026: Relocate before starting work (Required)
Work Location: In person
Salary : $18