What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at Best Western Plus Dixon Davis?
Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day.
Oversees front office/front desk operations during the overnight shift.
Checks front office accounting records for accuracy and compiles information for the hotel's financial records.
Tracks room revenues, occupancy percentages, and other front office operating statistics. Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.
Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
Verifies all account postings and balances.
Summarizes results of operations and prepares reports for management.
Performs duties of the Front Desk Agent.
Performs other duties as assigned.
Qualifications:High school diploma or equivalent.
Previous hotel experience desired.
Strong customer service orientation and skills.
Present a professional image, and able to communicate well with both guests and employees. Ability to operate front office equipment and computers.
Ability to compile facts and figures.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $17 - $19