What are the responsibilities and job description for the Front Desk Agent position at Best Western Plus Carousel Inn and Suites?
Flexible. Friendly. Dedicated.
- This is a highly responsible full time/part time position who will manage the property's front desk during business hours. You will assure operations are according to our brand standards.
- Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities
We offer equal opportunity and advancement based on merit - operating with a small efficient team of hospitality professionals.
Compensation: This is an hourly position.
Essential Functions:
- Full time employees will oversee the front desk, have 33-38 hours a week while Part time employees will have 25-30 hours.
- Sweeping and light bathroom cleaning.
- Need to be comfortable working on computers
- need to be organized and detail oriented
- Give tours to potential guests and be able to close the sale.
- Conduct a PMS system audit and file reports
- Ensure the security needs of the property and guests are met.
- Respond to requests from immediate supervisor and will follow –up
- Wash, dry and fold laundry as directed by management.
- Administration of keys.
- Know property emergency procedures.
- Familiarize yourself with area attractions and services in order to accommodate guest's needs.
- Suggest/Sell services and amenities in order to accommodate guest's needs
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- On call
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- Are you currently located in the Burlington CO area?
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $-1
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