What are the responsibilities and job description for the Front Desk Agent position at Best western plus barsana hotel?
Job Overview
As a Front Desk Agent, you’ll create a welcoming first impression while keeping daily office operations organized and moving. You’ll greet visitors, respond to calls, support client communication, and handle administrative tasks with care and accuracy. This role suits someone who enjoys helping people, balancing priorities, and using office technology confidently.
Duties
- Welcome visitors, provide customer service and customer support, and direct inquiries to the right person.
- Answer and route calls using multi-line phone systems; maintain professional phone communication and phone etiquette.
- Complete data entry, typing, word processing, proofreading, filing, and spreadsheet updates.
- Support office management through calendar management, scheduling, and general clerical and administrative tasks.
- Your impact: By responding promptly and keeping information organized, you help visitors and colleagues get the support they need.
Skills
- Essential: Customer service, front desk, phone communication, organizational skills, time management, computer skills, computer literacy, and technical proficiency.
- Essential: Office experience or related clerical or administrative experience; proficiency with Microsoft Office, productivity software, spreadsheets, and word processing.
- Preferred: QuickBooks, personal assistant experience, and familiarity with office management and calendar management.
- Clear client communication, accurate typing and data entry, careful proofreading, and dependable filing habits.
- Bilingual ability is a plus.
Pay: $11.00 - $14.00 per hour
Work Location: In person
Salary : $11 - $14