What are the responsibilities and job description for the Front Desk Clerk 3 pm - 11 pm (Part-time) position at Best Western Park Oasis Inn?
Duties:
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Welcomes guest by greeting, answering questions, responding to requests.
- Registers guest by obtaining or confirming room requirements, assigning room, obtaining information and signatures, issuing guest room keys.
- Establishes payment by verifying credit cards or obtaining cash.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Provides concierge duties to guest by answering any inquiries regarding hotel and other services guest may require, such as entertainment, shopping, business, and travel.
- Makes reservations, checking availability, confirming requirements, getting complete guest information and payment.
- Contributes to team effort by accomplishing related results as needed.
QUALIFICATIONS:
- Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport, and projects professional tone.
PHYSICAL REQUIREMENTS
- Ability to stand/sit for long periods of time.
- Ability to bend, stretch and twist.
Job Type: Part-time
Pay: From $10.50 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $11