What are the responsibilities and job description for the Housekeeping Supervisor position at Best Western Gateway Grand/Gators Den Restaurant?
Job Summary
We are seeking a dedicated and detail-oriented Housekeeping Supervisor to lead our housekeeping team in maintaining the highest standards of cleanliness and organization within our facility. The ideal candidate will have a strong background in custodial services, hotel housekeeping management, and a passion for delivering exceptional hospitality experiences. This role involves overseeing daily operations, ensuring compliance with safety and cleanliness standards, and providing training and support to staff.
Responsibilities
- Supervise and coordinate the daily activities of the housekeeping staff to ensure efficient operations.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to established standards.
- Train new employees on proper cleaning techniques, safety protocols, and equipment usage.
- Manage inventory of cleaning supplies and equipment; order supplies as needed.
- Develop and implement cleaning schedules that optimize staff productivity while maintaining quality standards.
- Address guest inquiries or complaints promptly and professionally, ensuring customer satisfaction.
- Collaborate with other departments to ensure seamless operations within the hotel or facility.
- Maintain records of housekeeping activities, including staff performance evaluations and incident reports.
Qualifications
- Proven experience in custodial services or hotel housekeeping management is required.
- Strong knowledge of floor care techniques, industrial cleaning methods, and hospitality standards.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Detail-oriented with strong organizational skills to manage multiple tasks effectively.
- Ability to work flexible hours, including weekends and holidays as needed.
- Strong communication skills, both verbal and written.
- Familiarity with health and safety regulations related to cleaning practices is preferred.
Join our team as a Housekeeping Supervisor where you can make a significant impact on our guests' experience through your leadership in maintaining a clean and welcoming environment.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $15 - $16