What are the responsibilities and job description for the Waitstaff/Server position at Best Western El Grande Inn?
Overview
Join our dynamic team as a Server, where your enthusiasm and dedication will create memorable dining experiences for our guests. In this lively role, you'll serve food and beverages with precision, provide exceptional customer service, and ensure every guest feels welcomed and valued. Your culinary knowledge and hospitality skills will be key in delivering a seamless and enjoyable atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to grow within the food industry while honing your skills in a fast-paced, energetic environment.
Responsibilities
- Greet guests warmly, take accurate orders, and deliver food and beverages promptly using POS systems such as Aloha POS or Micros POS.
- Provide detailed menu descriptions, recommend specials, and upsell items to enhance guest satisfaction and increase sales.
- Maintain cleanliness and sanitation standards by bussing tables, handling food safely, and ensuring proper food presentation.
- Manage guest relations by addressing inquiries, resolving issues efficiently, and ensuring a positive dining experience.
- Assist with food preparation when needed, support kitchen staff, and uphold food safety protocols in accordance with sanitation guidelines.
- Handle cash transactions accurately through cashiering systems, process payments, and manage open/close shifts responsibly.
- Collaborate with team members to ensure smooth service flow during busy nights or events such as nightclub evenings or special functions.
Experience
- Previous restaurant or food service experience is highly preferred, especially in fine dining or upscale environments.
- Familiarity with POS systems like Aloha POS or Micros POS is advantageous for efficient order processing.
- Strong customer service skills with the ability to engage guests positively and handle diverse situations confidently.
- Culinary experience or knowledge of food handling, preparation, and sanitation standards is a plus.
- Excellent time management skills to prioritize tasks effectively during high-volume service periods.
- Experience in guest services roles such as host/hostess or bartender enhances your ability to create welcoming atmospheres.
- Basic math skills for cash handling, billing accuracy, and managing sales transactions efficiently. This energetic role invites passionate individuals eager to deliver outstanding service while developing their expertise in the hospitality industry. If you thrive in lively settings like restaurants or nightclubs and possess a strong foundation in food safety, guest relations, and sales techniques—including upselling—you’ll fit right into our team!
Pay: $16.90 - $20.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $17 - $20