What are the responsibilities and job description for the Front desk Hotel position at Best Western Carlisle PA South?
Job Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. This position offers an opportunity to work in a dynamic hotel environment.
Responsibilities:
- Greet guests and provide them with outstanding customer service
- Check guests in and out of the hotel efficiently
- Handle guest inquiries and resolve any issues promptly
- Operate phone systems and direct calls to the appropriate department
- Assist with night audit procedures as needed
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Skills:
- Proficiency in using hotel management software
- Strong customer service and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Previous experience in front desk, guest services, or hospitality management is a plus
- Familiarity with guest relations and guest services
- Knowledge of front desk operations in a hotel setting
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $13 - $14