What are the responsibilities and job description for the Employee Concierge Specialist (Part-Time | Milwaukee) position at Best Upon Request?
Company Description
Best Upon Request is a nationally recognized on-site concierge service, dedicated to reducing stress and enhancing daily life for employees and organizations. By assisting with personal and professional tasks, our team helps employees successfully balance work and life, resulting in increased satisfaction, productivity, and retention. Our mission is to simplify lives, make days more manageable, and enhance the quality of free time. With practical solutions to everyday challenges, we are committed to making each day a great one for those we serve.
Role Description
The Employee Concierge Specialist is a part-time, on-site role located in Milwaukee. In this role, you will assist employees with a variety of personal and professional tasks, which may include running errands, organizing events, coordinating services, and managing special requests. You will act as a liaison to fulfill employee needs efficiently, while maintaining a high level of customer service. This position requires excellent multitasking and problem-solving skills in order to provide exceptional support and enhance workplace experience for employees.
Qualifications
- Customer Service and Communication: Strong verbal and written communication skills, with the ability to deliver exceptional customer service and follow through on client requests.
- Organization and Time Management: Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Problem-Solving and Resourcefulness: Creativity and initiative in finding solutions and fulfilling employee requests, with a positive and proactive approach.
- Task Coordination and Execution: Experience managing errands, event planning, and coordinating third-party services, ensuring seamless execution.
- Technology Proficiency: Comfort with common office software and ability to utilize digital tools for organization and communication.
- Customer-focused attitude and ability to maintain confidentiality in handling sensitive information.
- Reliable transportation, as this role requires running errands as part of daily responsibilities.