Practice Manager

Who We Are

We’re a value-driven aesthetics organization recognized as one of the top 10 Botox providers in the country. With well-established sites across California and Washington — and new locations ahead — our focus is simple: deliver exceptional clinical outcomes while creating an experience where patients and team members feel genuinely cared for.

We lead with our values, always. Doing the right thing, working as a team, striving for excellence, and spreading joy are at the heart of how we show up every day. Whether you’re joining a high-performing existing location or helping launch something new, you'll be part of a collaborative team that combines expertise with heart.

About The Role

As the Practice Manager, you’ll lead one of our medical aesthetics locations and play a pivotal role in shaping the patient and employee experience. You’ll oversee day-to-day operations, team performance, and key business outcomes while fostering a culture that is patient-obsessed, team-driven, and committed to doing what’s expected—and more.

This is a high-impact leadership role ideal for someone who thrives in a fast-paced clinical environment, leads with empathy and accountability, and is motivated by growing people and performance. You will partner closely with Providers, Medical Directors, and operational leadership to ensure exceptional care, high team engagement, and strong financial results.

If you’re a natural leader who loves building strong teams, elevating operational excellence, and creating an environment where patients and employees feel cared for—you’ll thrive here.

What You’ll Own

• Lead and develop the on-site team (administrative, clinical, and support staff) through coaching, feedback, and proactive leadership
• Oversee daily operations to ensure smooth workflow, clinic efficiency, and adherence to safety and regulatory standards
• Drive patient experience excellence—from first touch to follow-up—ensuring high satisfaction, retention, and referral rates
• Achieve practice-level performance goals including scheduling optimization, revenue targets, and profitability metrics
• Resolve escalated patient or employee concerns with professionalism, discretion, and alignment to Core Values
• Support provider success through schedule management, treatment flow optimization, and collaborative partnership
• Recruit, onboard, and develop talent in collaboration with People Operations
• Foster team culture, engagement, and accountability through regular check-ins, team meetings, and performance conversations
• Lead by example in upholding Best Self Aesthetics’ standards, policies, and brand reputation
  
  

What You’ll Bring

• Leadership experience in medical aesthetics, healthcare, wellness, hospitality, or high-touch service environment
• Strong coaching and people-development skills—able to lead with both accountability and care
• Experience managing operations, scheduling, or business performance metrics
• Exceptional communication, problem solving, and decision-making abilities
• Comfort working in a fast-growing organization with evolving processes and high standards
• High emotional intelligence and the ability to build strong working relationships across roles and seniority
• A proactive, ownership mindset—you don’t wait to be asked to solve, you anticipate and elevate
• Alignment with our Core Values: We are Patient-Obsessed, We Do the Right Thing, We Work as a Team, We Do What’s Expected and More, and We Spread Joy
  
  

Why You’ll Love It Here

• Growth potential: We’re scaling- you’ll grow alongside us
• Culture that clicks: We show up, work hard, and spread joy!
• High-value health coverage: We offer multiple plan options, including 100% employer-paid coverage on select plans
• Investing in your future: 401(k) with company match
• Flexibility and balance: Paid Time Off plus 8 holidays — and yes, your birthday counts (we’re big on celebrating people)
• Perks that support you: Employee treatment discounts, training and development opportunities, and a culture that genuinely celebrates wins
  
  

Compensation

• Base Salary: $70,000-$95,000 per year
• Annual Bonus Opportunity: $31,000
• Earning Potential: $70,000-$126,000 per year
  
  

How the Bonus Works

• In addition to base compensation, this role is eligible for a monthly performance-based bonus. Bonuses are tied to key success metrics such as: Practice booking goal achievement, and Patient satisfaction and experience indicators.
• Our bonus plan is designed to reward leaders who drive results while elevating the patient experience and supporting their team. When the site wins, you win.
  
  

Physical Requirements

• Must be able to lift up to 15 pounds at a time.
• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing for up to 8 hours at a time.
  
  

Travel Required

None

EEO Statement

We are an Equal Opportunity Employer where all employment is decided on the basis of qualifications, merit, and business need. We are serious about building a team that represents a variety of backgrounds, voices, and skills. The more inclusive we are, the better our work will be.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.