Compliance Associate

Company Overview: Best Promotions Promo is a Texas-based subsidiary of HPG Brands. HPG Subsidiaries are top-rated leaders in their field, with numerous awards under their belts for service, quality, and products that ‘WOW’. As a top 10 supplier in the $25 Billion promotional product industry, HPG sets the gold standard in hard goods..

Job Summary: We are seeking a detail-oriented and proactive Compliance Associate to support our compliance operations related to promotional products. This role will focus on new product compliance reviews, coordinating product retesting, collaborating closely with supply chain partners, and supporting product safety and compliance inquiries. The ideal candidate will bring strong organizational skills, a customer-focused mindset, and experience working in regulated industries or consumer goods is a plus.

Key Responsibilities:

New Product Compliance:

• Support product compliance activities for new product development by providing guidance on testing and labeling requirements, ensuring alignment with product category test protocols and relevant safety and regulatory standards (e.g., CPSIA, Prop 65, FDA, ASTM, and applicable state regulations as required).
• Verify that all required compliance documentation is complete and approved prior to product commercialization.

Retesting Coordination:

• Coordinate the product retesting process to ensure continued compliance with applicable safety and regulatory standards (e.g., CPSIA, Prop 65, FDA, ASTM, etc.).
• Maintain an up‑to‑date retesting calendar and coordinate proactively with supply chain partners to ensure compliance reports remain current and on schedule.
• Ensure testing results and compliance records are accurately tracked, documented, and maintained to support ongoing product compliance.

Supply Chain & Third-Party Collaboration:

• Communicate and coordinate testing and compliance requirements with suppliers and third‑party laboratories.
• Monitor and verify receipt, accuracy, and completeness of compliance test reports and certifications.
• Maintain compliance records and documentation within designated databases and record‑management systems.

Customer Inquiry Management:

• Serve as the primary point of contact for Product Safety and Compliance related inquiries, ensuring prompt, accurate, and professional responses.
• Support customers and internal stakeholders by providing requested compliance documentation, including testing reports, certifications, labeling, and related product safety or regulatory information.

Qualifications and Skills:

• Bachelor’s degree with 1–3 years of experience in compliance, regulatory affairs, or quality assurance, preferably within consumer goods, promotional products, retail, or manufacturing industries.
• Strong written and verbal communication skills with demonstrated attention to detail, effective project coordination, and solid problem-solving abilities.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook) with experience managing databases and documentation systems.

Position Type and Expected Hours of Work:

• This is a full-time position. Days and hours of work are Monday through Friday between the hours of 8:00 am to 5:00 pm

Physical and Mental Requirements
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the position’s essential functions.

Physical Skills:

• The demands are in the nature to stand, sit, and move within the office
• Utilization of office equipment and the capacity to lift up to 20 pounds
• Duties may involve hand-eye coordination and physical dexterity
• An ability to read, see, and differentiate between colors is not necessary

Best Promotions is an industry leader and has a great opportunity for an energetic team member who will play a key role in taking our award-winning business to the next level! We foster authentic relationships through innovative products and exceptional service.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.