What are the responsibilities and job description for the Dispatcher / Operations Coordinator position at Best Portable Toilets?
Keep the Day Moving. Keep the Team Connected.
At Best Portable Toilets, every successful day starts with great planning. As our Dispatcher, you'll be the hub of our daily operations—coordinating routes, communicating with drivers, solving problems in real time, and helping ensure our customers receive outstanding service.
If you thrive in a fast-paced environment, enjoy solving logistical puzzles, and love being the person who keeps everything running smoothly, we'd love to meet you.
What You'll Do
Every day is a little different, but you'll spend your time:
- Coordinating daily routes for drivers and service technicians
- Building efficient schedules that maximize productivity
- Communicating with drivers throughout the day and adjusting routes as priorities change
- Working with our Customer Service team to ensure customer expectations are exceeded
- Responding to urgent service requests and operational changes
- Assisting with logistics for special events and large customer projects
- Tracking route progress and maintaining accurate service records
- Supporting our Operations Manager with reporting and day-to-day operational coordination
We're Looking For Someone Who
- Enjoys organizing people, schedules, and moving parts
- Stays calm under pressure and adapts quickly when plans change
- Has excellent communication and customer service skills
- Thinks proactively and enjoys solving problems
- Can balance multiple priorities throughout the day
- Works well with drivers, office staff, and leadership
Qualifications
- 1–2 years of dispatching, scheduling, logistics, customer service, or operations experience preferred
- Experience in transportation, construction, sanitation, equipment rental, utilities, or another service-based industry is a plus
- Comfortable using dispatch software, GPS/routing systems, and Microsoft Office
- High school diploma or GED required
Why Best Portable Toilets?
We're a growing, locally owned company that believes our people make the difference. We work hard, support one another, and take pride in delivering exceptional service to our customers every day.
When you join Best Portable Toilets, you'll become part of a team where your work has a direct impact on our success.
Ready to help keep our operations running at their best? We'd love to hear from you. Apply today!
LinkedIn Version (Short)
Dispatcher | Best Portable Toilets | Des Moines, IA
Do you enjoy solving problems, coordinating schedules, and keeping operations running smoothly?
Best Portable Toilets is looking for a Dispatcher to join our Operations team in Des Moines.
In this role, you'll:
- Coordinate daily service routes
- Communicate with drivers and operations throughout the day
- Adjust schedules to meet customer needs
- Support event logistics and daily operations
- Help ensure outstanding customer service
We're looking for someone who is organized, thrives in a fast-paced environment, communicates well, and enjoys finding solutions when plans change.
Experience in dispatching, logistics, transportation, construction, sanitation, or other service industries is preferred, but we're most interested in someone with great organizational skills and a team-first attitude.
If you're looking for an opportunity where every day is different and your work truly matters, we'd love to hear from you.
Apply today!