What are the responsibilities and job description for the Bilingual Collections Specialist position at Best Pick Disposal Inc?
Benefits:
- 401(k) matching
- Opportunity for advancement
- Paid time off
Benefits/Perks
- Careers Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a Collections Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
- Review accounts to discover overdue payments
- Research client information and historical data on accounts
- Communicate with clients regarding overdue accounts
- Collect payments and issue refunds
- Maintain accurate documentation of account status and collection efforts
- Report on collection activity and present to management
Qualifications
- Must be fluent in Spanish and English reading and writing.
- High school diploma/GED required, a college degree is preferred
- Minimum 2 years Previous experience is a must
- Understanding and proven track record of successful collection techniques
- Knowledge of debt collection laws and regulations
- Familiarity with Microsoft Office, Excel, and computer databases
- Ability to work well under pressure
- Excellent communication and negotiation skills
Salary : $18 - $23