What are the responsibilities and job description for the Service Advisor position at Best-One Tire & Service?
Service Advisor | Best-One Tire & Service | Elizabethtown, KY
Join the Best-One Team!
Best-One Tire & Service in Elizabethtown, Kentucky is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!
What You’ll Earn:
Starting at $20/hour, with higher pay based on experience.
Why You'll Love Working Here:
· Top Pay - the more you know, the more you earn
· Home on the Weekends
· Paid holidays & vacations; closed most major holidays
· Health/dental/vision insurance
· 401(K)- Company Match!
· Team member discount program
· Continuing education/training
· ...and being a part of a company that offers a career, not just a job!
What You'll Do as Service Advisor:
· Answer phones and greet and assist customers in a respectful and timely manner.
· Answer customer questions about service outcomes and consult with technicians when necessary.
· Inform customers of changes in service or when their vehicle is ready to be picked up.
· Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards.
What We're Looking For:
· Must have at least 1 year of experience in a customer-facing service environment.
· Must have proficiency with Windows-based computers with strong attention to detail.
· Must have reliable transportation and a commitment to good attendance.
· Must maintain a positive and friendly attitude while providing service beyond the expectations of our customers.
Who we are:
For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285 locations across 35 states. While we've grown, one thing hasn't changed—our commitment to taking care of our customers and our team members.
Our mission is simple: Create Raving Fans. And we know our success starts with our team members – our internal ravings fans.
Requirements: