What are the responsibilities and job description for the HVAC Receptionist/Office Assistant position at Best HVAC?
Job Title: Office Administration hours per week)
Job Summary: We are seeking a highly organized and detail-oriented Office Administrative Assistant to support our HVAC operations. This role involves handling incoming calls, scheduling service appointments, assisting customers, communicating with service technicians, and providing general administrative support. The ideal candidate has strong communication skills, excellent grammar, and the ability to manage multiple tasks efficiently. This is a part-time position, offering 25-30 hours per week, with weekday hours between 9 a.m. and 6 p.m., and occasional weekend availability.
Some college education is strongly preferred; however, candidates without college experience who demonstrate relevant skills and experience will also be considered.
Responsibilities:
* Answering phone calls, assisting clients, and directing them to the appropriate department.
* Assisting customers with inquiries and providing exceptional customer service.
* Scheduling service calls and coordinating with service technicians.
* Maintaining accurate and up-to-date records of service requests.
* Handling administrative tasks such as invoicing, filing, data entry, and document management.
* Collaborating with the team to ensure smooth office operations.
* Utilizing computer skills to efficiently complete tasks and manage information *Demonstrating excellent grammar and communication skills in written and verbal interactions
Requirements:
* Previous experience in a similar administrative or customer service role is preferred
* Proficiency in computer applications
* Excellent phone etiquette and strong communication skills
* Ability to multitask and prioritize tasks effectively
* Detail-oriented with strong organizational skills
* Ability to work independently and as part of a team
We offer competitive compensation and a positive work environment. This is an opportunity to join a dynamic team in a growing HVAC company. If you meet the qualifications and are ready to contribute to our success, we encourage you to apply. To apply, please submit your resume. We appreciate all applications, but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $ $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18