What are the responsibilities and job description for the Installation Technician position at Best Fire Hearth & Patio?
Job Title: Installation Technician
Location: 31 Adams St, Troy, NY
Job Type: Full-Time
Reports To: Installation Manager
Schedule: Mon-Fri 7:30am – 4:00pm with a half hour break for lunch. During Sept 1st- Dec 31st (our busy season), must be able to work Mon-Sat, with scheduled work on some Saturdays 7:30am – 12pm.
Job Summary:
We are seeking a skilled and detail-oriented Fireplace Installation Technician to join our team. In this role, you will be responsible for installing and servicing a wide range of fireplaces, stoves, inserts, and related products in residential and commercial settings. The ideal candidate will have strong technical knowledge, excellent customer service skills, and a commitment to safety and quality workmanship.
Key Responsibilities:
- Install gas, wood, pellet, and electric fireplaces, stoves, and inserts in accordance with manufacturer specifications and local building codes.
- Perform venting, gas line connections, electrical wiring, framing, and finish work as needed.
- Communicate effectively with customers to explain use of the product and answer questions.
- Ensure all work meets safety standards and passes inspections.
- Maintain accurate records of work performed, including photos, service notes, and material usage.
- Keep tools and company vehicles clean, organized, and in proper working condition.
- Follow all company policies, safety protocols, and regulatory requirements.
- Collaborate with other technicians, sales staff, and project managers to ensure timely and successful project completion.
Qualifications:
- High school diploma or equivalent (technical training or HVAC certification is a plus).
- Previous experience in fireplace installation, HVAC, plumbing, construction, or a related field preferred.
- Ability to read and interpret technical drawings and manuals.
- Strong mechanical aptitude and attention to detail.
- Comfortable working at heights, in tight spaces, and in a variety of indoor/outdoor conditions.
- Valid driver’s license and clean driving record.
- Must be able to pass background check.
Preferred Certifications:
- NFI (National Fireplace Institute) Certification or willingness to obtain.
Physical Requirements:
- Ability to lift up to 175 lbs. Must be able to work at elevated locations, including on a ladder and a roof. Must be able to move up and down stairs.
- Must be able to work outdoors during the entire year.
- Ability to stand, crouch, kneel, and climb ladders for extended periods.
- Comfortable working in construction environments.
Best Fire is a family-owned leader in the hearth industry since 1977. A culture of high standards for client satisfaction has made Best Fire one of the most highly recognized and respected brands in the Capital Region and Nationwide. That’s 48 years of continued growth, stability, and profitability.
Join our team and help bring warmth and comfort to homes and businesses in your community.
Apply today and ignite your career with us!
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
License/Certification:
- and clean driver's license (Required)
Ability to Commute:
- Troy, NY 12180 (Required)
Work Location: In person
Salary : $25 - $35