What are the responsibilities and job description for the Athletics Event Security - Penn State University position at BEST Crowd Management?
Job Title: Athletics Event Security - Penn State University
Company: BEST Crowd Management
Location: Penn State University
Pay: $ 14.50 / hr
Job Type: Part-time
Summary
Join the dynamic and customer-focused team at BEST Crowd Management as a Guest Services Staff member. As a part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.
Responsibilities
License #CP-14-MD-1327-2017
Company: BEST Crowd Management
Location: Penn State University
Pay: $ 14.50 / hr
Job Type: Part-time
Summary
Join the dynamic and customer-focused team at BEST Crowd Management as a Guest Services Staff member. As a part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.
Responsibilities
- Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
- Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned.
- Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
- Answer questions and provide information about the event, facilities, and amenities to guests.
- Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits.
- Address guest inquiries, complaints, or issues promptly and professionally.
- Collaborate with event staff, vendors, and team members to ensure smooth event operations.
- Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
- Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.
- Be at least 18 years old (age requirements may vary depending on local regulations).
- Hold a high school diploma or equivalent (some college education is preferred).
- Previous experience in event security, law enforcement, or a related field is advantageous.
- Possess strong physical fitness and the ability to stand or walk for extended periods.
- Exhibit excellent observational and problem-solving skills.
- Demonstrate exceptional communication and interpersonal skills.
- Work effectively in a team and collaborate with individuals from diverse backgrounds.
- Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
- Possess a valid security license or be willing to obtain one (if required by local regulations).
- Successfully pass a background check and drug screening.
- Enjoy competitive pay based on your experience and qualifications.
- Take advantage of opportunities for career growth and advancement within the company.
- Enhance your skills and knowledge through training and development programs.
- Benefit from flexible scheduling options to accommodate your personal needs.
- Be part of a positive and supportive work environment that values diversity and inclusion.
License #CP-14-MD-1327-2017
Salary : $15