What are the responsibilities and job description for the Copier Technician position at Best Copier Technologies?
Job Summary
We are seeking a skilled and motivated Technician to join our dynamic team. The ideal candidate will possess a strong background in service and equipment repair, with a focus on providing exceptional field service and IT support. This role involves troubleshooting, diagnosing, and resolving technical issues while ensuring customer satisfaction through effective communication and technical expertise.
Duties
- Perform on-site service and repair of equipment, ensuring optimal functionality and performance.
- Utilize hand tools and specialized equipment to conduct repairs and maintenance.
- Interpret schematics and technical manuals to troubleshoot complex issues effectively.
- Collaborate with team members to address customer needs and provide timely solutions.
- Maintain accurate records of service activities, including parts used and time spent on repairs.
- Provide training and support to customers on equipment operation and maintenance.
- Stay updated on industry trends, OEM specifications, and advancements in technology.
Qualifications
- Proven experience as a service technician or in a similar role within the field of IT or equipment repair.
- Strong mechanical knowledge with the ability to work with computer hardware and networking systems.
- Familiarity with OEM standards and practices is preferred.
- Proficient in using hand tools and diagnostic equipment for troubleshooting purposes.
- Excellent problem-solving skills with the ability to think critically under pressure.
- Strong communication skills to effectively interact with customers and team members.
- Ability to work independently as well as part of a collaborative team environment.
If you are passionate about technology, possess strong technical skills, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Technician.
Job Type: Full-time
Pay: $45,000.00 - $47,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $45,000 - $47,000