What are the responsibilities and job description for the HVAC Install Manager position at Best Care Home Services?
HVAC Installation Manager
Job Summary
To manage the HVC installation operations of Best Care, to include the scheduling and dispatching of installation crews, ordering and purchasing equipment and materials, inventory stocking program, and general oversight of all warehouse functions. Oversee the training (immediate and ongoing) and efficiency of Best Care’s installers. Implementation and enforcement of Best Care’s purchasing policy. The overall supervision of Best Care’s installation crews and the profitability of all jobs. Hold weekly meetings with each department along with monthly evaluations of the ongoing progress of each position in the departments.
Duties & Responsibilities
- Update job schedule and layout for next five days.
- Review jobs with installer as necessary.
- Check the previous day’s job. Find out any punch list or uncompleted items.
- Check at least one installer’s tools and van per week.
- Ensure installers and service technicians depart by 8:00 am.
- Schedule layouts and update layout & design schedules.
- Be available by telephone for technician and installer questions. Know the whereabouts and progress of crews during the day.
- Be available for installations appointments should installers call out sick, fulfilling our promise to the customer.
- Return customer calls.
- Ensure all jobs for the next day have been pulled and staged in the warehouse loading area.
- This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
Competencies for Success
- Communication; Customer Focus; Dependability/Productivity; Organization Skills; Quality; Results Orientation; Interpersonal Skills; Computer Skills; Initiative; Problem Solving; Results Driven; Sense of Urgency; Self Development
Required Skills & Abilities
- Ethical conduct
- Proven track record in operations
- HVAC experience with knowledge to be able to step in when needed
- Highly organized with exceptional follow-through abilities
- Financial acumen including the ability to determine job profitability and the operational activities that affect positive and negative results
- IT competent, previous experience with Google Sheets and Docs with a strong ability in the use of technology to complete your daily job
- Strong verbal and written communications
- Good presentation and public speaking skills
- Familiar with local codes
- Highly motivated, flexible, and great attitude on life
- Personality that blends well with a fast-paced, goal-driven environment
Education & Experience
- Relevant education or work experience
Physical Demands
- Must be physically able to lift, lower, push, and pull objects of up to 20 lbs. unassisted
- Ability to stand, sit, walk, climb, bend, stoop, and crouch for extended periods of time
Work Environment
Hybrid of office and field
Work Schedule
Monday through Friday, 7AM to 5PM with some flexibility required to work earlier or later if required; weekend Manager rotation