What are the responsibilities and job description for the Verizon Experience Manager (Hybrid) - DC/Baltimore area position at Best Buy?
As a Retail Area Manager for Verizon products at Best Buy, you’ll support and coordinate the Verizon sales team members in select locations. You’ll be responsible for hiring, training, developing, coaching and supporting up to 25 people across a multi-state territory. You’ll coordinate with store leadership to support the activities, training and engagement of your sales team. In this role, you’ll become a mobile subject matter expert and use your knowledge to support and evaluate direct reports’ effectiveness.
What you’ll do
What you’ll do
- Lead the team to meet key performance indicator (KPI) goals
- Facilitate the hiring process including posting roles and interviewing
- Host team calls and meetings on a regular cadence
- Share best practices across direct reports, peers and corporate support
- Attend off-site multi-day training as needed
- Support program reporting requirements
Basic qualifications
- Must be at least 18 years old
- One year of supervisor experience
- Previous experience in sales, customer service or related field
- Ability to work successfully as part of a team
- Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
- One year of consumer electronics industry experience
- Prior experience setting retail sales goals
- Proven leadership acumen
- Group training experience, both in-person and virtually
- Microsoft suite proficiency, specifically PowerPoint, Outlook and Excel
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.