What are the responsibilities and job description for the Sr. Manager Category Sales Enablement position at Best Buy?
The Senior Manager of Category Operations is directly responsible for influencing and executing the category strategy. The Sr. Manager is responsible for co-development of business strategies with direct accountability to deliver an end-to-end operational plan. This individual will provide operational leadership, expertise, and input on business decisions. The Sr. Manager will build and own merchant relationships and vendor partnerships, as well as interact with business team members at all levels including retail field, IT, Demand Planning, Marketing, Finance and respective business groups.
Key Responsibilities:
Category Strategy
• Develop ongoing and end-to-end operational strategy to support business categories
• Direct responsibility for category or initiative operational plan and process
• Partner with business team, marketing, retail, IT, finance, demand planning, and other partners to ensure holistic marketing and operational strategies are developed and executed
• Engage with retail and corporate partners to ensure strategies and information are developed with a retail operational lens
Business Category Management
• Accountable for the effectiveness of day-to-day operational needs including training, communication, issue resolution, capacity management, SOP, measurement and business analysis
• Provide business team with operational perspective, advice and limits regarding sales proficiency, retail capacity, training best practices, scorecards/measurements, recognition programs and retail communications
• Accountable for ensuring infrastructure and tools are strategically designed to maximize business across the category
• Work with field multi-unit leaders to help guide decisions, support local initiatives, and resolve issues around specific category responsibilities
• Provide operational subject matter expertise throughout the category and broader operational organization
Decision Support
• Accountable for merchant relationships, vendor partnerships, key business category needs and operational category decisions
• Act as operational SME and represent retail through feedback throughout decision making process
Team Leadership
• Directly responsible for daily direction and management of a team of individuals
• Effectively motivating and developing team members to gain additional skills and experiences
• Creating and delivering team vision and goals
• Performance and talent management
Basic Qualifications
• 5 or more years of direct people management experience
• 5 or more years of retail, services or equivalent experience
• 4 or more years of experience building cross-functional partnerships
• 4 or more years of business operations and support experience
Preferred Qualifications
• 4 or more years of vendor partnership experience
• 4 or more years of project management experience
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
Key Responsibilities:
Category Strategy
• Develop ongoing and end-to-end operational strategy to support business categories
• Direct responsibility for category or initiative operational plan and process
• Partner with business team, marketing, retail, IT, finance, demand planning, and other partners to ensure holistic marketing and operational strategies are developed and executed
• Engage with retail and corporate partners to ensure strategies and information are developed with a retail operational lens
Business Category Management
• Accountable for the effectiveness of day-to-day operational needs including training, communication, issue resolution, capacity management, SOP, measurement and business analysis
• Provide business team with operational perspective, advice and limits regarding sales proficiency, retail capacity, training best practices, scorecards/measurements, recognition programs and retail communications
• Accountable for ensuring infrastructure and tools are strategically designed to maximize business across the category
• Work with field multi-unit leaders to help guide decisions, support local initiatives, and resolve issues around specific category responsibilities
• Provide operational subject matter expertise throughout the category and broader operational organization
Decision Support
• Accountable for merchant relationships, vendor partnerships, key business category needs and operational category decisions
• Act as operational SME and represent retail through feedback throughout decision making process
Team Leadership
• Directly responsible for daily direction and management of a team of individuals
• Effectively motivating and developing team members to gain additional skills and experiences
• Creating and delivering team vision and goals
• Performance and talent management
Basic Qualifications
• 5 or more years of direct people management experience
• 5 or more years of retail, services or equivalent experience
• 4 or more years of experience building cross-functional partnerships
• 4 or more years of business operations and support experience
Preferred Qualifications
• 4 or more years of vendor partnership experience
• 4 or more years of project management experience
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type: Full time
Location/Region: Minneapolis, MN (55423)