Marketplace Lead

As the Marketplace Lead, you’ll be responsible for driving online growth at Best Buy through our Marketplace platform. You will lead a team of business developers, seller account managers, and seller support analysts focused on continued growth across a broad portfolio of categories, including Transportation, Health, Wearables, Indoor, Outdoor, Home, Toys, and additional consumer product categories. You’ll develop and implement strategic plans to achieve sales targets for assigned categories and continue the expansion of third-party sellers online. We are seeking a dynamic and experienced leader who is innovative, has an entrepreneurial mindset, and has demonstrated the ability to manage a large online business.

This role is hybrid, which means you will be required to work on site at the Best Buy corporate office in Richfield, Minnesota, on Tuesday, Wednesday and Thursday. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll do

• Regularly review P&L, product insights, digital analytics, customer insights, and competitive analysis to identify business trends and opportunities, areas for improvement, and manage financial performance across assigned categories
• Lead, mentor, and manage a team, fostering a high-performance culture focused on customer satisfaction and revenue growth
• Establish category and seller goals and KPIs (Revenue, Market Share, 5-star ratings, BBY Ads adoption, etc.) across a diverse category mix to achieve overarching marketplace expectations
• Lead forecasting for assigned categories, providing leadership and core category teams with accurate visibility into expected sales performance
• Prepare and present reports on overall marketplace performance and progress to senior leadership
• Partner with key third-party sellers to foster strong relationships and maximize growth on BestBuy.com

Basic qualifications

• 6 years of marketplace, merchandising, eCommerce, marketing, data analytics, or vendor management experience
• 4 years of experience communicating and partnering with vendors or third-party sellers
• 3 years of experience with data analysis with an eye toward problem solving and optimization
• 1 year of direct or indirect people leader experience
• Intermediate proficiency with Microsoft Office Suite

Preferred qualifications

• 4 years of experience working with technical business teams (product or engineering)
• 2 years of direct people leadership experience
• Knowledge of marketplace ecosystems such as Amazon and Walmart
• Ability to define and consistently measure KPIs and forecasts to support overall financial goals
• Working knowledge of Salesforce or other CRM tools/platforms

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.