What are the responsibilities and job description for the Marketplace Business Development Lead position at Best Buy?
As the Marketplace Business Development Lead, you’ll be a strategic leader responsible for driving growth and shaping the assortment strategy for Best Buy’s Marketplace. You will oversee the end-to-end business development approach, build a strong inbound and outbound pipeline while ensuring monthly close rates align with marketplace goals. You will collaborate closely with the 1P category teams and marketplace seller growth teams to evaluate market opportunities and develop acquisition strategies that attract new accounts, expand assortment, and increase inventory. This position is ideal for a player-coach—someone who can actively engage in high-value deals and partnerships while guiding the team to exceed sales targets. The successful candidate combines strong leadership, analytical thinking, and marketplace expertise to influence category expansion, enhance the seller experience, and deliver measurable GMV growth.
This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do
Basic qualifications
Preferred qualifications
What's in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do
- Develop and execute a comprehensive sales strategy to attract and retain high-value sellers across key marketplace-led categories.
- Lead and manage outbound and inbound sales initiatives across multiple channels to grow Best Buy’s seller pipeline.
- Drive complex deal negotiations to establish strong, long-term partnerships with sellers.
- Optimize sales operations processes, including lead generation, pipeline management, forecasting, and performance tracking.
- Gather and act on seller feedback, partnering with cross-functional teams (e.g., technology, site, partner support) to continuously enhance the platform and seller experience.
- Provide thought leadership on emerging trends, competitive dynamics, and category opportunities to inform recruitment strategies and influence the Marketplace roadmap.
- Collaborate closely with the Go To Market team to deliver compelling, tailored value propositions and upsell marketplace solutions (e.g., advertising, logistics support) to maximize seller performance and product adoption.
- Establish KPIs and detailed measurement plans for the Business Development team, ensuring clear goals aligned with Marketplace objectives and consistent progress reporting to senior leadership.
- Manage, coach, and develop a high-performing team of business developers to consistently achieve acquisition goals and revenue targets.
Basic qualifications
- 6 years of experience in business development, account management, sales, or related areas.
- 2 years of experience with online marketplaces, e-commerce, or other digitally focused areas.
- 3 years of direct people leadership experience.
Preferred qualifications
- 8 years of experience in business development, account management, sales, or related areas
- 3 years of experience in the marketplace ecosystem, including sellers, integrators, and catalog solutions
- 3 years of sales pipeline management with demonstrated success in developing and managing a sales pipeline
- 2 years of experience using Salesforce CRM within a high-performing sales organization
- 1 year of experience with Marketplace Platforms (Mirakl)
- 3 years of financial planning, forecasting and strategic planning
What's in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.