What are the responsibilities and job description for the Manager, Programmatic and CTV position at Best Buy?
The Manager, Programmatic and CTV is responsible for supporting the operational execution and continuous improvement of Best Buy’s programmatic advertising workflows and platforms. This role serves as a key resource for campaign execution teams, providing platform support, maintaining operational processes, and partnering with internal stakeholders and agency partners to ensure accurate campaign setup, trafficking, reporting, and platform adoption. The Manager helps drive efficiency and scalability across programmatic advertising operations through process optimization, training, and platform enhancements.
This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What you'll do
This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What you'll do
- Serve as the primary support resource for programmatic campaign management and order management platforms, troubleshooting issues and driving user adoption.
- Perform campaign setup, platform administration, data maintenance, and operational support activities to ensure execution accuracy and meet optimization goals.
- Create and maintain process documentation, training materials, and standard operating procedures that support evolving programmatic advertising workflows.
- Partner with product, technology, and operations teams to identify process improvements, escalate platform issues, and support enhancement prioritization.
- Coordinate with agency partners and internal channel teams to align execution processes, platform usage, and campaign delivery requirements.
Basic qualifications
- 5 years of experience in programmatic advertising, ad operations, or digital advertising.
- 3 years of experience supporting campaign management, trafficking, or advertising technology platforms, such as Amazon, TTD, Yahoo, or DV360.
- 3 years of experience developing process documentation and training materials.
- 3 years experience partnering with stakeholders and external agencies.
Preferred qualifications
- Experience with MediaOcean, Placements.io, DSPs, ad servers, or other ad technology platforms.
- Experience with SSP platforms, Magnite, Pubmatic, or Googel Ad Manager
- Experience in retail media, digital media, or advertising technology environments.
- Knowledge of programmatic campaign execution, trafficking, and reporting processes.
- Strong analytical, problem-solving, and stakeholder management skills.
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.