What are the responsibilities and job description for the Group Creative Director position at Best Buy?
The Group Creative Director is a senior creative leader responsible for shaping and delivering the brand’s creative vision across all channels. With a strong background in art direction or design, this role leads the development of integrated, high-impact marketing campaigns that elevate brand expression and drive engagement. This leader manages and mentors a team of writers and art directors while partnering cross-functionally to align creative strategies with business priorities. This role ensures all creative output reflects the brand’s standards of excellence and evolves to meet the needs of a dynamic retail environment.
This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do
Basic qualifications
Preferred qualifications
What’s in it for youThis role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.
What you’ll do
- Define and lead the overall creative direction and brand narrative
- Translate brand strategy into compelling, integrated creative executions
- Continuously evolve and elevate the brand’s visual and storytelling expression
- Lead, inspire, and develop a team of writers and art directors while providing clear creative direction, constructive feedback, and career mentorship
- Deliver integrated marketing campaigns across all media channels (digital, social, print, in-store, etc.)
- Ensure consistency, quality, and craft across every brand touchpoint
- Balance creativity with business objectives and performance goals
- Uphold and enforce brand standards to ensure a consistent and cohesive identity
- Maintain a high bar for creative excellence across all deliverables
- Partner with internal stakeholders (marketing, merchandising, strategy, etc.) to align priorities
- Leverage creativity as a force multiplier to support broader business goals
- Champion the use of customer insights to inform creative decisions
- Stay current on retail trends, consumer behavior, and competitive landscape
- Apply business acumen to ensure creative work supports company performance
Basic qualifications
- 10 years of experience in creative roles, with a strong foundation in art direction or design
- 5 years of leadership experience, including managing and developing teams
- Proven experience in a senior creative leadership role (Creative Director, Art Director, Design Lead, or equivalent)
- Demonstrated success leading and developing high-performing creative teams
- Strong portfolio showcasing integrated campaigns and brand-building work
- Deep understanding of brand strategy, storytelling, and visual design principles
- Experience delivering creative across multiple channels and platforms
- Excellent collaboration, communication, and stakeholder management skills
Preferred qualifications
- Experience in retail, e-commerce, or consumer-facing brands
- Background working in a large, matrixed organization or agency environment
- Strong understanding of omnichannel marketing and customer journey mapping
- Experience leveraging data and customer insights to inform creative decisions
- Ability to balance creative vision with business performance metrics
- Familiarity with emerging technologies, digital trends, and content innovation
- Bachelor’s degree in Design, Advertising, related field (or equivalent experience)
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Position Type: Full time