Residential Manager, Best Buddies Living - Los Angeles, CA

Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).

Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families.

Job Title: Residential Manager, Best Buddies Living

Department:  State Operations & Programs

Reports to: Senior Director, Best Buddies Living

# of direct reports: 0

Salary range: $45,000

Position overview: The residential manager will coordinate all operations and activities of the residence, including team supervision, acting as agency/community liaison, directing resident training, tracking outcomes and assisting participants in realizing their goals of independent living.

***Housing & Utilities are included in compensation package***

Job requirements – qualified applicants must have:

• Bachelor’s degree and at least five years progressive experience working with individuals with intellectual and developmental disabilities (IDD) and ideally will have strong understanding of residential living protocols 
• Previous independent or transitional living program experience 
• Strong initiative, drive for results, and self-assessment skills, and ability to lead individuals and teams in setting and achieving challenging goals 
• Strong project management skills - including planning, analysis, decision making, and problem solving and willingness to multitask 
• Must be highly dependable and lead by example and be willing/able to adapt communication style to fit the situation and facilitate cross-departmental strategies 
• Strong persuasive writing and presentation skills with the ability to exert influence, inspire others, and articulate the mission, goals, and activities of Best Buddies with passion and enthusiasm 
• Must be adaptable and able to quickly and effectively develop and balance multiple relationships, and get results from a variety of people 
• Strong written communication and project/time management skills, including attention to detail 
• Ability to work independently and as part of a team 
• Basic understanding of social media and familiarity with Microsoft Office 
• Must be engaging and comfortable meeting new people and addressing sensitive issues 
• Must be comfortable with frequent local travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities 
• Access to an automobile with applicable insurance 

Job duties include, but are not limited to:

Programs

• Work with the Senior Director, Best Buddies Living to develop program strategy at the house, including personalized resident support plans, program events, house meetings, parent engagement, and overall house maintenance
• Supports residents in accessing community activities, cultural activities, and necessary transportation logistics as outlines in the resident’s support plan

• Based on the resident’s support plan, active support is offered in the following and is not limited to: healthy lifestyles, personal care, home maintenance, effective self-advocacy, decision making, financial literacy, budgeting, community integration and support with social networks.

Development

• Follows the expansion plan in order to reach all recruitment numbers of new residents by target date of move-in
• Follows expansion plan if there are any vacancies

Marketing

• Executes marketing plan to promote Best Buddies Living in their area in order to reach goal number of applicants

Operations

• Oversee and support residents with their daily schedules and coordination of their schedules
• Lead in the coordination and implementation of events, meals, activities, and meetings 
• Completes progress notes and is an active part of support plan meetings, as applicable
• Communicates with families and parents, as needed
• Follows all Best Buddies Living policies and procedures as stated in the Best Buddies Living handbook, BBI Safety handbook and all trainings
• Must complete all trainings and certifications required for Best Buddies Living
• Has supervisory responsibilities of a Residential Assistant, as applicable
• Will provide direct guidance or participation to the extent desired by the resident

• Support residents with their goals for independence and as stated in their annual support plan
• Supports residents to communicate their preferences, choices and needs
• Perform house management functions that include but are not limited to: training residents in housekeeping, assisting in laundry, planning meals and groceries

Best Buddies® is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International’s core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world.

Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.