Shipping Manager

Title: Shipping Manager – Cross-Dock Operations

Reports to: Director of Warehouse Operations (Monte Neumeyer)

Location: Nashville (LaVergne)

Schedule: Night Shift (8:00 PM – 4:00 AM)

About the Role: Serve as the critical link between Nashville's 24-hour warehouse operations and our cross-dock facilities in Memphis, Knoxville, and Cleveland. Oversee all outbound freight loading operations, manage WMS-driven return freight logistics, and ensure seamless coordination of our distributed overflow inventory system. This role will evolve from managing single-market operations to supervising all night freight operations, drivers, and night warehouse crew. The ideal candidate will grow with the position as we implement our three-phase cross-dock transformation.

Key Responsibilities:

Freight Loading Operations:

• Supervise and validate loading of all cross-dock freight trailers and trucks.
• Ensure proper load sequencing for efficient cross-dock operations at destination.
• Verify all interfacility outbound shipping.
• Implement quality control checks to prevent loading errors.
• Maintain and coordinate dock times.

WMS Management & Return Freight Coordination:

• Review and approve daily WMS-generated return freight requirements from overflow locations.
• Prioritize return loads based on operational needs (Kegs → Wine/Spirits → Package Beer → Non-Alc).
• Monitor Nashville inventory levels to identify critical items needed from overflow storage.
• Coordinate with Day Operations Manager (Myers) on overflow inventory strategies.

Operational Planning:

• Develop nightly loading schedules to meet cross-dock arrival times.
• Coordinate with cross-dock facilities on special requirements or exceptions.
• Prepare contingency plans for weather, equipment failures, or capacity issues.
• Participate in implementation of Phase 1 (Memphis), Phase 2 (Knoxville), and Phase 3 (Cleveland).

Execute

Nightly Operations Management:

• Arrive at 8:00 PM to review night's requirements and WMS reports.
• Monitor picking operations to ensure freight staging stays on schedule.
• Supervise truck loading operations from 8:00 PM to 4:00 AM departures.
• Validate return freight requirements are communicated via WMS to all locations.
• Document any exceptions or issues for day shift follow-up.
• Ensure facility security and safety protocols during night operations.

Driver & Equipment Coordination: Initially: Coordinate with Memphis box truck driver (Phase 1).

• Eventually: Supervise all freight drivers and departure schedules (Phases 2-3).
• Ensure drivers have proper documentation and understand return requirements.
• Monitor driver hours of service and compliance with DOT regulations.
• Coordinate equipment maintenance schedules with minimal operational impact.

Team Leadership (Growth Role):

• Phase 1: Work independently with minimal night staff interaction.
• Phase 2-3: Supervise night warehouse crew operations.
• Train and develop night shift personnel on cross-dock procedures.
• Coordinate with Hayden and Antoine (Night Crew Co-Managers).
• Eventually manage a team of night shift employees.

Communication & Reporting:

• Document any inventory discrepancies or damage.
• Communicate urgent issues to Management
• Provide shift handoff notes for Day Operations Manager.
• Submit weekly performance reports on freight operations.

Basic Qualifications/Requirements

• High school diploma or equivalent required.
• 2 years warehouse operations experience preferred.
• Experience with Warehouse Management Systems (WMS).
• Experience with inventory management and invoicing
• Ability to operate material handling equipment.
• Physical ability to lift 50 pounds and work in a warehouse environment.
• Comfortable working night shift hours (8:00 PM – 4:00 AM).
• Basic computer skills including Microsoft Office.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Experience in transportation, logistics, or cross-dock operations.
• Previous supervisory or team lead experience.
• Knowledge of DOT regulations and freight documentation.
• Experience with distributed inventory management.
• Familiarity with beverage distribution industry.
• Bilingual (English/Spanish) communication skills.
• Strong analytical and problem-solving abilities.
• Growth mindset with desire to advance into management.

Physical Requirements

• Ability to stand/walk for extended periods (8 hours).
• Frequent bending, reaching, and lifting.
• Ability to operate powered industrial equipment.
• Work in varying temperatures including cooler environments.
• Clear vision and hearing for safety compliance.

Compensation & Benefits

• Competitive salary: $60,000 - $70,000 annually.
• Night shift differential included.
• Comprehensive benefits package.
• Growth opportunity to Night Operations Manager role.
• Professional development and training opportunities.

Growth Trajectory

This position offers significant growth potential as our cross-dock operations expand:

• Phase 1 (Months 1-2): Focus on Memphis operations, learn systems.
• Phase 2 (Months 3-4): Add Knoxville coordination, begin team supervision.
• Phase 3 (Months 5-6): Full three-market coordination, manage night crew.
• Future: Potential advancement to Night Operations Manager overseeing all 24-hour operations.

Why Best Brands?

We’re a family-owned company that believes in working hard, doing right by our customers, and taking care of each other. You’ll be part of a team that values accuracy, hustle, and a commitment to getting the job done right—for our customers and each other.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $60,000 - $70,000