What are the responsibilities and job description for the Field Services Engineer position at BEss Service Technology Corp?
Field Service Engineer (Junior FSE/ Senior FSE) – W2
Job Title: Junior Field Engineer / Senior Field Engineer
Job Type: Full-Time, Salary (W2)
Location: Nationwide travel required (Headquarters in Dallas, TX.)
Position Summary
Field Service Engineers are the technical backbone of our onsite service operations.
You will be responsible for advanced troubleshooting, commissioning support, preventive and corrective maintenance, and technical leadership for battery energy storage and inverter system.
You will interface directly with customers and lead onsite teams to ensure safe, efficient, and high-quality execution.
Responsibilities
Technical Execution
- Diagnose and repair complex faults related to BESS, PCS, inverters, and transformer systems
- Conduct commissioning activities including system validation, parameter adjustments, and firmware upgrades
- Analyse system logs, SCADA data, and control logic to determine root causes
· Operate diagnostic tools (balancers, CAN analyzers, firmware tools, SCADA interfaces).
- Prepare reports and technical documentation that required
- Assist in training new technicians and supporting team development
Onsite Leadership & Client Interface
- Lead FST teams to execute maintenance or repair scopes
- Coordinate daily work plans and resource allocation
- Provide clear communication to customers, EPCs, and owners
- Ensure work quality and schedule adherence
Safety, Compliance & Training
- Perform work in accordance with NFPA 70E, LOTO, OSHA, and site-specific safety rules
- Support development of SOPs and technical standards
- Train FST and junior engineers on procedures and best practices
Qualifications
Basic Requirements
- 3–8 years of experience in electrical engineering, power systems, industrial maintenance, or renewable energy
- Associate degree or bachelor’s in electrical engineering, Mechanical Engineering, Renewable Energy, or related technical field (or equivalent experience: Experience with BESS, inverters, solar projects, or high-voltage equipment.)
- Strong understanding of AC/DC systems, single-line diagrams, and control architectures
- Familiarity with CAN tools, multimeters, clamp meters, and other test equipment
- Ability to lead teams and work independently under limited supervision
- Strong analytical and communication skills
- Ability to travel 70%-100%
Preferred
- Experience with major BESS or inverter OEM equipment
- Experience with transformers, switchgear, or protection systems
- Familiarity with utility standards, grid operations, and power markets (preferred but not required)