What are the responsibilities and job description for the Dental Receptionist / Front Office Coordinator position at Bespoke Dental?
Boutique Cosmetic & General Dentistry | Castle Rock, CO
Compensation: Competitive, above-market pay based on experience
Schedule: Part-time to potential full time
About Us
We are a privately owned family dental practice specializing in cosmetic and general dentistry, offering a high-end, boutique experience with a polished, modern atmosphere and exceptional patient care. We are not a corporate DSO or a production-driven office. We believe in exceptional dentistry, genuine relationships, and making every patient feel known and valued.
We are looking for an experienced, polished, and dependable front office professional who takes pride in their work and understands the importance of an exceptional patient experience.
The Role
You will be the face of our practice and play an essential role in creating a welcoming patient experience while keeping the front office running smoothly.
Responsibilities include:
- Welcoming patients and delivering warm, personalized, high-end hospitality.
- Managing phones, scheduling, confirmations, check-in, and check-out.
- Verifying dental insurance, explaining benefits and patient financial responsibilities, submitting claims, and following up on outstanding claims.
- Collecting payments, discussing treatment estimates, and helping patients understand their financial options.
- Managing schedule efficiency, patient follow-up, and front office workflows.
- Taking ownership of daily operations, solving problems proactively, and supporting the overall success of the practice.
What We're Looking For
- Experience in a high-end, private dental practice is strongly preferred.
- Dentrix Ascend experience is a significant plus.
- Strong knowledge of dental insurance, claims, billing, and patient financial communication. We are out-of-network with all major insurance companies.
- Exceptional reliability, punctuality, organization, and follow-through.
- Business-minded, goal-oriented, and comfortable with accountability.
- A proactive problem-solver who takes initiative without needing constant direction.
- Warm, articulate, personable, and confident communicating with patients.
- Someone who enjoys building relationships and wants to be part of a team where their contributions truly matter.
What We Offer
- Above-industry compensation for the right candidate.
- A beautiful, high-end boutique work environment.
- A privately owned practice focused on relationships, not production quotas.
- A close working relationship with the doctor and a team that values your contributions.
- The opportunity to make a meaningful impact on patients and the success of the practice.
Interested?
Please submit your resume and a brief introduction highlighting your dental front office experience, insurance knowledge, and familiarity with Dentrix Ascend.
We are looking for the right long-term fit: someone dependable, polished, proactive, and genuinely passionate about delivering an exceptional patient experience.
Pay: $25.00 - $29.00 per hour
Expected hours: 24.0 – 32.0 per week
Benefits:
- Paid sick time
- Paid time off
- Paid training
Work Location: In person
Salary : $25 - $29