What are the responsibilities and job description for the Veterinary Receptionist/parttime kennel position at Bertrand Drive Animal Hospital?
Responsibilities
- Greet clients and their pets warmly upon arrival, creating a welcoming atmosphere
- Manage incoming calls, schedule appointments, and handle inquiries with professionalism
- Maintain accurate patient records and assist with data entry tasks as needed
- Process payments and manage billing inquiries with attention to detail
- Coordinate with veterinary staff to ensure efficient patient flow and care
- Assist in maintaining a clean and organized reception area
- Partime kennel technician usually alternating weekends
Required and Preferred Qualifications
Required:
- High school diploma or equivalent
- Strong verbal and written communication skills
- Basic computer literacy
- Ability to handle multiple tasks in a fast-paced environment
Preferred:
- Previous experience in a customer service role, preferably in a veterinary or healthcare setting
- Familiarity with veterinary terminology and procedures
- Experience with appointment scheduling software
Technical Skills and Relevant Technologies
- Proficiency in using office equipment, including telephones, fax machines, and printers
- Basic understanding of electronic medical record (EMR) systems is a plus
- Ability to quickly learn and adapt to new technology and software
Additional Skills
- Empathetic and compassionate demeanor towards animals and their owners
- Excellent organizational skills and attention to detail
- Strong team player with a positive attitude
- Ability to remain calm under pressure and manage stressful situations
Job Type: Part-time
Pay: $11.00 - $12.50 per hour
Work Location: In person
Salary : $11 - $13