What are the responsibilities and job description for the HVAC Sales Specialist position at Bert Black - AC Heating, Plumbing & Electrical?
You’re the key to turning leads into lifelong customers!
At Bert Black Service Companies, we’ve been making Arkansas homes safer, more reliable, and more comfortable for over 45 years, and we need an Outside Sales Rep who can turn that legacy into lasting growth.
- Commission-Based Role: Your success = your income
- Full Pipeline: Technician-generated, marketing-generated, and self-sourced leads
- Flexible Schedule: Control your time and calendar
- Access to Strong Financing Tools: Close deals faster
- Proven Sales System & Support: Sell smarter, not harder
- Next-Day Installations: Get your projects moving immediately
- Local Reputation: A BBB Rating, 1,000 5-Star Reviews, Trusted for 45 Years
- Military & Senior Discounts: More wins for your customers
- Company-Provided Apparel: Look sharp, stay professional
- Owner-Operated: Deep community ties and leadership that cares
- Team Support: Backed by sales, service, and install pros who deliver
- Mission-Driven Culture: We’re here to make homes better and families safer
- Ongoing Training: Regular paid training to keep your skills sharp
- Growth Opportunities: Advance your career in sales or operations
As an Outside Sales Rep, you’ll take the lead on creating high-performance systems that deliver comfort and value to our customers. You’ll meet homeowners, assess their heating, cooling, generator, and IAQ needs, and design the perfect solution. It’s not just about closing deals, it’s about building trust and delivering results.
What You’ll Be Doing:
- Create an exceptional customer experience on every call
- Follow up on all leads: technician, marketing, and self-generated
- Educate homeowners on system options using our proven Sales System
- Recommend total system solutions that meet comfort and budget goals
- Conduct in-home evaluations: comfort surveys, engineering analysis, load calculations
- Write and present winning proposals
- Overcome objections, negotiate value, and close the sale
- Complete paperwork and financing accurately and on time
- Hit sales metrics and performance benchmarks
- Stay accessible by phone (excluding scheduled time off)
- Join company training sessions and represent the brand in the community
- Wear provided professional attire and follow all safety guidelines
- Support company values and complete other duties as assigned
Location: Little Rock, AR (servicing Hot Springs and Pine Bluff)
- Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
- 3 years of proven sales experience (industry preferred)
- High School Diploma or GED required; Associate’s degree preferred
- Deep understanding of HVAC, IAQ, and generator systems
- Experience with service agreement sales and estimating
- Confident communicator with great interpersonal skills
- Strong negotiating and closing abilities
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Access)
- Team-oriented mindset and customer-first attitude
- Valid driver’s license with a clean driving record
- Able to bend, climb, reach, and lift up to 50 lbs occasionally
- Mobile and available to attend team meetings regularly
- Visual acuity and effective written and verbal communication required
- Committed to confidentiality, professional development, and occasional extended hours as needed
Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status