Shipping and Receiving Manager

Job Title: Shipping and Receiving Department Manager Reports To: Operations Manager / General Manager

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Position Summary

The Shipping and Receiving Department Manager oversees all activities related to the shipping, receiving, and storage of goods within the warehouse. This role ensures that products are accurately received, properly stored, and shipped on schedule while maintaining compliance with safety, quality, and operational standards. The manager leads a team to achieve productivity, accuracy, and customer satisfaction goals.

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Key Responsibilities

Shipping and Receiving Operations

· Manage daily shipping and receiving functions, including scheduling, workflow coordination, and load planning.

· Ensure all incoming and outgoing shipments are accurate, properly documented, and meet company and customer specifications.

· Oversee inventory control processes to maintain accurate stock levels.

· Coordinate freight logistics with carriers and vendors, ensuring timely deliveries and pickups.

· Maintain and track shipping and receiving metrics (e.g., on-time performance, damage rates, accuracy).

Leadership and Team Management

· Supervise, train, and evaluate shipping and receiving staff.

· Develop team schedules and assign tasks to meet operational goals.

· Foster a safe, organized, and positive work environment.

· Conduct performance reviews and identify opportunities for employee development.

Compliance and Safety

· Ensure all activities comply with OSHA, DOT, and company safety regulations.

· Implement and enforce standard operating procedures (SOPs) and safety policies.

Process Improvement and Communication

· Identify and implement process improvements to increase efficiency and reduce costs.

· Collaborate with purchasing, production, and customer service teams to resolve issues related to orders, inventory, or shipments.

· Prepare reports on department performance and present recommendations to management.

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Qualifications

Education & Experience:

· High school diploma or GED required; Associate’s or Bachelor’s degree preferred.

· 3–5 years of experience in shipping, receiving, logistics, or warehouse management.

· Supervisory or team leadership experience required.

Skills & Competencies:

· Strong leadership, organizational, and communication skills.

· Proficiency with warehouse management systems (WMS) and Microsoft Office Suite.

· Knowledge of inventory control methods and freight logistics.

· Excellent problem-solving and time management skills.

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Compensation and Benefits

· Competitive salary based on experience.

· Health, dental, and vision insurance.

· Paid time off, holidays, and 401k.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23 - $26