Demo

Technical Service Manager

Berry Global
Candler, NC Full Time
POSTED ON 12/15/2025
AVAILABLE BEFORE 2/15/2026
Overview:
Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.
Responsibilities:
Provide technical and administrative leadership to a team of Engineering and Project Management personnel within the manufacturing site. Responsible for all staffing and management activities for the team, leading capital project engineering, process control, improvements and reliability. Drive continuous improvement, support growth, and innovation.


Duties & Responsibilities


  • Works closely with Production and Maintenance to ensure that adequate resources are collaboratively working on proper priorities, providing technical leadership, appraising alternative approaches to the solution of problems, commiting and planning resources, setting deadlines, and following up to successful problem/project resolution.
  • Tracks and reports on engineering targets for capital projects.
  • Ensures that programs are properly resourced (both quality and quantity) for success, whether through assignment of direct resources, or leverage of external resources as required.
  • Provides team leadership, support and development of direct and extended team.
  • Process Owner for Program Management & Change Control.
  • Ensures compliance to Company procedures (e.g. Process - Work Instructions) & standards.
  • Ensures Process Failure Mode Effects Analysis (PFMEA’s), control plans, Standard Operating Procedures (SOP’s) and supports problem solving initiatives by implementing corrective action.
  • Maintaining a knowledge of design techniques and all applicable software systems.
  • Provide expertise in industrial engineering and process design to other departments.
  • Understanding of the concepts of synchronous manufacturing and lean production manufacturing methodologies and the ability to formulate and implement a tactical plan.
  • Assists in the commissioning of new plants/ lines equipment, and other systems to ensure that the introduction into the production facility is handled efficiently and with minimum disruptions.
  • Provide technical and administrative coaching and mentoring for engineering personnel
  • Conduct performance reviews including individual employee development goals.
  • Time management for self and team to set priorities, goals and timelines.
  • Interacts with, provides regular progress reports to management via various communication methods and tools.
  • Perform risk assessments, as necessary.
  • Participates in the preparation of the department’s operational budget.
  • Coordinates with Product Development to manage new product trials, processes, etc.
  • Interfaces with company and other outside technical resources. Includes reviewing and discussing general operations, production projections, inventories, discussing technical problems and requesting expertise and technical advice and support.
  • Ensures good communication across all resources and multiple levels of the organization to achieve goals as defined by upper management.
  • Participates in long range resource planning in support of identified production and maintenance plans.
  • Coordinates the training and development of employees including identifying development needs, implementing programs as required, monitoring progress and coordinating with HR as required.
  • Evalutes process and procedures and makes recommendations to management for Continuous Improvement opportunities.
  • Performs other duties as assigned.

Qualifications:

Education and Experience

  • Bachelor's degree in Engineering, or closely related field or eight (8) to ten (10) years process and/or production engineering experience in the nonwovens/pulp & paper industry.
  • Five (5) years managerial experience.
  • Intermediate computer skills including MS Office Products (Outlook, Word, Excel, etc.)
  • Problem solving and strong analytical skills required.
  • Lean Manufacturing experience, preferred
  • Six Sigma Greenbelt or other statistical based continuous improvement methodology, preferred

Competencies


  • Excellent verbal and written communication skills.
  • Ability to effectively present information and respond to questions from impacted parties.
  • Excellent organizational, interpersonal, and problem-solving skills.
  • Ability to work efficiently without direct supervision.
  • Ability to work well under extreme pressure independently and as part of a team.
  • Ability to manage direct reports in an efficient and engagement fostering manner.
  • Ability to be a resource throughout the organization.

Working Conditions:

  • 70% office based; ability to sit for prolonged periods of time.
  • 30% standing/walking,climbing, bending, twisting, reaching.

Effort/Physical Demands:

  • Constant communication with employees, peer, managers.
  • May be required to work outside of normal working hours to meet the needs of production.

Supervisory Responsibilities:
  • Directly manages engineering and project management personnel.

Health and Safety Responsibilities:

  • Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
  • Must use or wear equipment, protective devices, or certain clothing as required by the company.

Salary.com Estimation for Technical Service Manager in Candler, NC
$147,514 to $180,119
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Technical Service Manager?

Sign up to receive alerts about other jobs on the Technical Service Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$109,829 - $147,099
Income Estimation: 
$150,092 - $195,293
Income Estimation: 
$213,354 - $274,761
Income Estimation: 
$277,105 - $362,555
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Berry Global

  • Berry Global Sparks, NV
  • Overview Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor,... more
  • 13 Days Ago

  • Berry Global Muscatine, IA
  • Overview Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor,... more
  • 13 Days Ago

  • Berry Global Sioux, SD
  • Overview Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor,... more
  • 14 Days Ago

  • Berry Global Manchester, IA
  • Overview Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor,... more
  • 15 Days Ago


Not the job you're looking for? Here are some other Technical Service Manager jobs in the Candler, NC area that may be a better fit.

  • Magnera Corporation Candler, NC
  • Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the m... more
  • 4 Days Ago

  • PEAK Technical Staffing USA Sylva, NC
  • HVAC Service Technician Sylva NC Peak is seeking a skilled HVAC Technician for a permanent hire opportunity in the Sylva NC area. The ideal candidate will ... more
  • 28 Days Ago

AI Assistant is available now!

Feel free to start your new journey!