What are the responsibilities and job description for the Copier technician position at BERRY AND DUNN OFFICE EQUIPMENT?
Company Description
BERRY AND DUNN OFFICE EQUIPMENT is a trusted retail company located in the heart of Rainsville, Alabama. Specializing in providing high-quality office equipment, the company is committed to delivering exceptional customer service and reliable solutions. With a focus on meeting the needs of businesses and individuals, BERRY AND DUNN OFFICE EQUIPMENT has built a strong reputation within the community. The company operates with a dedication to excellence and professional integrity.
Role Description
This is a full-time, on-site role for a Copier Technician based in Rainsville, Alabama. The Copier Technician will be responsible for the installation, maintenance, and repair of copiers and related office equipment. Daily tasks include troubleshooting technical issues, performing diagnostics, and ensuring that all equipment is functioning optimally. The role also involves working closely with clients to provide solutions, offering technical support, and maintaining detailed service records.
Qualifications
- Technical skills including troubleshooting, diagnostics, repair, and preventative maintenance of office equipment
- Strong problem-solving skills and familiarity with copier technologies and hardware systems
- Excellent customer service and interpersonal communication skills
- Time management and the ability to prioritize tasks effectively
- Previous experience in copier or office equipment maintenance and repair is highly desirable but not required
- Basic computer skills for logging service records and technical work
- Valid driver's license and reliable transportation for on-site service calls
- High school diploma or equivalent; vocational training in electronics or a related field is a plus