Medical Assistant

DUTIES:

• Provides administrative, front desk, and clinical support to ensure efficient patient care and operations.
• Greets clients, answers phones, schedules appointments across multiple clinical areas using electronic medical records and delivers high-quality customer service.
• Conducts client intake and checkout, including verifying insurance eligibility, reviewing outstanding balances, preparing visit estimates, pre-registering clients, requesting payment, and entering payments into the electronic financial system.
• Maintains accurate client demographics and organizes and secures medical records in compliance with HIPAA standards.
• Prepares and maintains exam rooms, escorts patients, records medical histories, measures and documents vital signs, and assists the Nurse Practitioner during clinical visits and evaluations.
• Performs point-of-care testing, blood draws, and injections as directed.
• Ensures a safe and sanitary clinical environment by disinfecting rooms, stocking medical supplies, properly disposing of contaminated materials, maintaining required logs and safety checks, and reporting equipment issues.
• Refers patients to appropriate internal and community resources as needed and maintains professional competency through continuing education and training.
• This description is intended to illustrate the general nature and level of work being performed by persons assigned to this job. It may not be a comprehensive list of all duties and responsibilities required by a person so classified.

EDUCATION AND EXPERIENCE:

• Associate Degree in healthcare related field and one year of experience in a healthcare setting; OR
• High school diploma or equivalent and three years of experience in a healthcare setting.

SPECIAL REQUIREMENTS:

• Certification from an accredited medical office assisting or similar program.
• Must possess and maintain a valid vehicle operator’s license and access to a reliable vehicle throughout the course of employment.
• Duties will require the ability to sit, walk, reach with hands and arms and occasionally lift 25 – 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• In times of a public health emergency, may be required to report for specialized assigned duties inside or outside of Berrien County.

REQUIRED KNOWLEDGE AND SKILLS:

• Knowledge of medical billing processes and clinical fundamentals, including anatomy and physiology, infectious disease, STD/HIV, and family planning.
• Strong organizational and multitasking skills with the ability to prioritize work, remain flexible, and transition efficiently between tasks.
• Effective verbal and written communication skills, including proper grammar, spelling, legible handwriting, and professional telephone etiquette using a multi-line phone system.
• Ability to read, understand, and follow written and verbal instructions.
• Strong problem-solving and decision-making skills, with the ability to apply new information to current and future situations.
• Accurate recordkeeping skills and proficiency in Microsoft Office and Electronic Health Record (EHR) documentation.
• Experience working with diverse populations and familiarity with community services in Berrien County.
• Ability to work collaboratively as part of a team.

TO APPLY ONLINE, CLICK HERE:

TO APPLY VIA EMAIL, FAX, MAIL OR IN PERSON:

If you prefer not to apply online, you may download a Berrien County Job Application and send it to our Personnel Department via email, fax, mail or in person. A Berrien County job application must be submitted in order to be considered for employment.

Submit by Email
Fax: (269) 983-5788
Address: Berrien County Administration Building, Personnel Department, 701 Main St., St. Joseph, MI 49085