What are the responsibilities and job description for the Restaurant Hostess position at Berret's Seafood Restaurant?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. Your responsibilities will include managing reservations, greeting guests, answering phones and maintaining the flow of service in our restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet and welcome guests as they arrive at the restaurant with a friendly demeanor.
- Manage reservations and seating arrangements to optimize guest flow.
- Assist guests with inquiries about the menu and provide recommendations.
- Maintain cleanliness and organization of the host stand and surrounding area.
- Collaborate with servers and kitchen staff to ensure timely service.
- Handle phone calls with professionalism, addressing guest inquiries or concerns.
- Utilize POS systems, such as Aloha POS, for managing reservations and orders.
- Foster positive guest relations by providing exceptional customer service.
Skills
- Strong phone etiquette to communicate effectively with guests over the phone.
- Excellent hospitality skills to create a welcoming atmosphere for all guests.
- Previous experience in food service or restaurant environments is preferred.
- Solid customer service skills to handle guest inquiries and resolve issues promptly.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Ability to work well under pressure while maintaining attention to detail.
- Strong interpersonal skills to build rapport with guests and team members alike.
Join us as a Host/Host where your contributions will help create memorable dining experiences for our guests!
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 12 – 30 per week
Benefits:
- 401(k)
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $13 - $15