Logistics Reporting & Operations Analyst

Location: Lenoir, NC
Department: Corporate Transportation
Reports To: Logistics Manager

Position Summary

Bernhardt Furniture is seeking a highly motivated and detail-oriented Logistics Reporting & Operations Analyst to support our Transportation and Logistics team. This role combines business intelligence, reporting, analytics, and daily operational support to help drive data-driven decision making across domestic transportation, international logistics, warehousing, and distribution operations.
The successful candidate will develop and maintain reports, analyze transportation performance metrics, identify trends and cost-saving opportunities, and provide operational support to ensure efficient movement of products throughout the supply chain. This position requires strong analytical abilities, excellent communication skills, and a passion for continuous improvement.

Essential Responsibilities

Reporting & Analytics

• Develop, maintain, and enhance transportation and logistics reporting.
• Create dashboards, scorecards, and KPI reporting utilizing Power BI, Excel, SQL, and other reporting tools.
• Analyze freight spend, carrier performance, service levels, transit times, and operational efficiency.
• Monitor transportation metrics and identify trends, risks, and improvement opportunities.
• Produce recurring and ad hoc reports for leadership and operational teams.
• Validate data accuracy and maintain reporting integrity across multiple systems.
• Support automation initiatives that reduce manual reporting efforts and improve visibility.

Transportation Operations Support

• Assist with daily transportation and logistics operations.
• Support shipment tracking, carrier performance monitoring, and exception management.
• Analyze routing guide compliance and transportation costs.
• Research freight discrepancies, billing issues, and service failures.
• Support domestic, international, ocean, and warehouse transportation activities.
• Work closely with carriers, warehouses, distribution centers, and internal stakeholders to resolve operational issues.

Business Intelligence & Process Improvement

• Identify opportunities to improve reporting processes and business workflows.
• Assist with system integrations and data management initiatives.
• Partner with transportation leadership to develop actionable insights.
• Support special projects involving logistics network optimization, freight procurement, and operational performance improvement.
• Document reporting procedures and maintain process documentation.

Qualifications

Required

• 2 years of experience in logistics, transportation, supply chain analytics, or business intelligence.
• Advanced Microsoft Excel skills including Pivot Tables, Power Query, and complex formulas.
• Experience creating dashboards and reports using Power BI or similar business intelligence platforms.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience with transportation management systems (TMS), warehouse management systems (WMS), or ERP systems.
• Working knowledge of SQL and database reporting.
• Experience in manufacturing, furniture, transportation, or distribution operations.
• Knowledge of domestic freight, LTL, truckload, parcel, ocean freight, and import/export logistics.
• Experience with process automation tools such as Power Automate.
• Bachelors degree

Key Competencies

• Analytical Thinking
• Data Visualization
• Process Improvement
• Attention to Detail
• Communication Skills
• Project Management
• Operational Problem Solving
• Customer Service Focus
• Team Collaboration

Success Measures

The successful candidate will:

• Deliver accurate and timely operational reporting.
• Improve transportation visibility through dashboards and analytics.
• Identify opportunities for freight savings and process improvements.
• Support transportation leadership with actionable business insights.

Equal Opportunity Employer/Veterans/Disabled

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