Operations Manager - Department of Operational Supports

Job Posting Title

Operations Manager - Department of Operational Supports

Department

Behavioral Health - Operational Supports

Location:

415 SILVER AVE SW

Pay Range

$69,451.00 - $109,720.00

Close Date

March 30, 2026

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

BEHAVIORAL HEALTH

The Operations Manager oversees daily operations, staff, and strategic initiatives for Behavioral Health programs. This role ensures efficient delivery of services, manages administrative, financial, and vendor-related functions, and supports department leadership with planning, compliance reporting, and special projects. The Operations Manager serves as a liaison with internal teams, vendors, agencies, and the public, while tailoring operations to meet the specific needs of behavioral health and substance use treatment programs.

Duties And Responsibilities

BEHAVIORAL HEALTH

• Supervise staff and coordinate daily operations to ensure efficiency, service quality, and compliance with department goals.
• Oversee administrative, budgetary, and financial functions; monitor expenditures, prepare reports, and support resource planning.
• Coordinate department-wide and cross-functional projects, ensuring timely and effective implementation.
• Serve as a liaison with vendors, agencies, the public, and other departments; address concerns and promote collaboration.
• Support senior leadership with data analysis, reporting, policy implementation, and strategic planning.
• Manage contracts and procurement activities, ensuring compliance with fiscal policies and procedures.
• Handle confidential and sensitive information with discretion.
• Perform related duties as assigned or required, including coverage for lower-level staff when necessary.
• Oversee vendor contracts, compliance reporting, and program operations for behavioral health services.
• Coordinate audits, staffing, and resource needs for substance use treatment initiatives.
• The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
  
  

Minimum Qualifications

• Bachelor’s degree in Public Administration, Business Administration, or a related field.
• Six (6) years of work experience in a related field.
• Two (2) years in a supervisory role.
• Any equivalent combination of related education and/or experience may be considered for the above requirements.
  
  

SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE

The offer of this Bernalillo County position requires compliance with the following:

• Successful completion of a post-offer employment medical examination.
• Adherence to all County safety guidelines.
• Complete all FEMA training(s) assigned to this position.
• Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
• Complete required supervisor training, if applicable.
• In accordance with the Caregivers Criminal History Screening Act (Sections 29-17-1 through 29-17-5 NMSA 1978), all new hires must pass a caregiver criminal history background check. A disqualifying conviction may result in termination or disqualification from hire.
  
  

WORKING CONDITIONS

• Work is performed indoors in a temperature-controlled environment.
• Work areas may include carpeted or tiled flooring.
• Work surfaces are typically dry and even.
• Most tasks are performed independently, with or without direct supervision.
• Position requires the ability to meet multiple deadlines.
• Flexible work hours may occasionally be required.
  
  

EQUIPMENT, TOOLS, AND MATERIALS

• Common office equipment used includes telephones, computers, printers, photocopiers, fax machines, calculators, and related peripherals.
• Materials handled may include documents, files, forms, reports, and general office supplies.