What are the responsibilities and job description for the Cosmetic Sales Consultant position at Berman Skin Institute?
Cosmetic Sales Consultant (Hair Restoration Focus)
Location: Los Altos, CA
Pay Rate: $30.00 to $35.00 DOE
About the Role
Berman Skin Institute is seeking an experienced and motivated Cosmetic Sales Consultant to join our Los Altos team, with a primary focus on hair transplant and hair restoration consultations. While this role will support select cosmetic services, the majority of responsibilities will center on educating, consulting, and converting prospective hair transplant patients.
This position is ideal for a high-performing consultative sales professional who thrives in a medical aesthetic environment, understands high-ticket elective procedures, and excels at building trust while guiding patients through life-changing decisions.
Key Responsibilities
- Conduct in-office and virtual consultations with prospective patients seeking hair restoration solutions
- Educate patients on hair transplant options and technologies, including:
- ARTAS® Robotic Hair Transplant
- FUE and FUT procedures
- PRP injections
- Clearly explain candidacy, procedure timelines, pricing, and expected outcomes in alignment with physician recommendations
- Provide consultative guidance for select cosmetic and aesthetic services when appropriate
- Build strong rapport by actively listening to patient concerns and delivering personalized treatment recommendations
- Collaborate closely with physicians, nurses, and clinical staff to ensure accurate medical information and a seamless patient experience
- Prepare and present customized treatment plans, financing options, and membership or package offerings
- Consistently follow up with leads via phone, email, and text to maximize consultation-to-procedure conversion
- Maintain detailed documentation of leads, consultations, and sales activity within the CRM system
- Meet or exceed monthly and quarterly sales goals while upholding exceptional patient care standards
- Represent Berman Skin Institute with professionalism, empathy, and integrity at all times
Qualifications
- Prior experience in medical aesthetics, cosmetic surgery, or elective healthcare sales (required)
- Proven success in consultative or high-ticket sales environments
- Strong communication, presentation, and interpersonal skills
- Ability to navigate sensitive, personal conversations with empathy and discretion
- Highly organized, self-motivated, and results-driven
- Comfortable using CRM systems, patient scheduling software, and financing platforms
- Professional appearance and demeanor appropriate for a medical setting
Performance Metrics
- Monthly and quarterly consultation-to-procedure conversion rates
- Revenue generated from hair transplant and cosmetic consultations
- Patient satisfaction and retention metrics
- Lead follow-up responsiveness and CRM compliance
Compensation & Benefits
- Competitive rate plus commission and performance-based bonuses
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) with employer matching
- Flexible Spending Account (FSA)
- Paid Time Off (PTO)
- Parental Leave
- Employee discounts on services and products
- Comprehensive retirement plan
Why Join Berman Skin Institute?
- Work with one of the most respected names in dermatology and hair restoration
- Consult on cutting-edge technologies, including ARTAS® robotic hair transplant systems
- Collaborative, high-performance culture with strong leadership support
- Significant earning potential and career growth in a thriving aesthetic practice
If you’re passionate about aesthetics, excel in consultative sales, and enjoy helping patients regain confidence, we’d love to hear from you.
Apply today and become part of the Berman Skin Institute team.